Question about Lexmark JetPrinter X1185 All-In-One InkJet

Lexmark 1185 all in one

It wont print any file,it gives a message to close the scanner ,the print head is parked at the centre.

busterheyman Apr 12, 2008

scans with big black lines over the scanned picture

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Anonymous

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2 Answers

Please provide me with a sotware installation for multifunction printer Lexmark X1185
Model 4476-KO4

Factory ID: B

serial number 28251822291

I thank you for your understanding and wish you success in your daily

Posted on Jul 23, 2008

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INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.

Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
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Power off your All-in-One and unplug it.

Plug in your All-in-One again and turn it on.

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Power off your printer.
Use both hands to lift up the scanner unit until the scanner support holds it open.
Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
Remove the color print cartridge.
Lower the scanner unit until it is completely closed.
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Lower the scanner unit until it is completely closed.
If the error message occurs again, replace the color cartridge.
If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

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Power off your All-in-One and unplug it.
Plug in your All-in-One again and turn it on.
Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.

Power off your All-in-One.
Use both hands to lift up the scanner unit until the scanner support holds it open.
Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
Remove the color print cartridge.
Lower the scanner unit until it is completely closed.
If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
Reinstall the color cartridge and remove the black print cartridge.
Lower the scanner unit until it is completely closed.
If the error message occurs again, replace the color cartridge.
If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Lower the scanner unit until it is completely closed.
If you receive the error message again, replace both cartridges.

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Your print cartridge has shorted.

Power off your All-in-One and unplug it.
Plug in your All-in-One again and turn it on.
Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.

Power off your All-in-One.
Use both hands to lift up the scanner unit until the scanner support holds it open.
Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
Remove the color print cartridge.
Lower the scanner unit until it is completely closed.
If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
Reinstall the color cartridge and remove the black print cartridge.
Lower the scanner unit until it is completely closed.
If the error message occurs again, replace the color cartridge.
If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Lower the scanner unit until it is completely closed.
If you receive the error message again, replace both cartridges.

Good luck and dont forget to rate me!!!

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