Hi, epson c66 has 2 red lights on. no paper stuck and cant move the cartridges to change. any idea

The cleaning unit may still be engaged with the cartridge carriage. There may be a release mechanism on the side of the cleaning unit. The cover will have to be removed to see if that is the case. Another cause could be that the shaft or rail that the carriage travels on is quite dirty. It can be cleaned with alcohol to remove the dirt. That might be what is loading down the motor. Good Luck.

If you have a a solid red light showing you will not get any printing done. On the epson printer which red light is showing? Is it the one for the black or the color? Was that cartridge replaced by you? I have actually seen one cartridge's red light glowing and so replace the cartridge. Then the printer goes through a charging sequence and to my surprise another red light is showing, but this time it's the other cartridge, because the printer was already low on that color and the charging cycle emptied that cartridge enough to trigger the light to start blinking on and off. Now suppose it's the same light that is still on even after you replaced the cartridge. Do this: hold the paper in feed button for about 3 seconds. The printhead will move to the left. Lift up the clamp of the cartridge that
has the red light glowing and bring it down somewhat definitively again to lock the cartridge down. There is a microswitch that is reset when this is done that tells the printer it has a new cartridge installed. Sometimes when a cartridge is replaced the switch is not reset if the clamping process is not definitive enough, or it simply needs to be done again. When you've done this push the paper infeed button again to move the head back to park postition.

Good luck,

the problems are :-

• cartridges are not recognised or installed
• there is a paper jam.

From older Epsons: If the ink cartridges are empty (red light on), hold the ink switch 3 seconds to move the print head to the left. If they are not empty, hold paper switch until print head moves left. Once you remove a cartridge you can't reuse it, even if there's ink in it according to Epson.

Ink and paper light on : head carriage error/general error. Head can't move extremely to right : head carriage blocked or CR motor error. Turn of printer, unlock head carriage lock. Move head left and back to right (to parking position). Is it move freely?

A permanently on red light can mean several things. If the green light is also ON, it means that you heve no paper loaded, an empty or faulty ink cartridge, or a jammed paper feed. I presume you have loaded paper. You say you have changed the ink cartridges. Note that BOTH cartridges must have ink for the printer to work. The simplest way to check this, or to check for a faulty cartridge, is to try another new set of cartridges - compatible cartridges are very cheap on EBay - about £3 a set in the UK.

To check for jammed paper, remove the paper from the sheet feeder and look carefully inside it, and inside the printer (lift the lid) for scraps of jammed paper. Remove any you see. Press the ink/paper feed button and see if it goes through a paper feed cycle. Reinsert the paper and try it again. If it works, turn the printer off and on again, and it should now be OK.

If the green light is OFF, it means you have a Carriage problem, i.e. something is fouling the print head when it tries to go from side to side. Check this with manual movement. Turn the printer off. After a few seconds, turn it back on again. As soon as the print head moves, pull the power cord out of the back of the printer. You should now be able to move the print head across to the left side (gently!) by hand, then move it back to the right and see if it will go fully into its parking bay at the right hand end. You should be able to tell if someting is hindering its movement anywhere.

Please report back with a new comment if none of this solves the problem.

Hi-

Is iot on the position where you can install the ink cartridge? try turning it off and unplug it from power supply then after 10mins replug and turn it back on. keep me posted, but if it will do the same thing chances are there is something wrong with the belts on it, better have it fix or have it check. Thanks for using fixya!!

ok...start by removing the drivers from control panel, go to website and get new drivers, install them, try it again.

http://tinyurl.com/6qcpgy

change the cartridge thats simple red light indicating you must change your catridge

If your PC is connecting to it normally (no connection errors), it sounds like you printer is having the service reset hardware problem. Try installing the EPSON reset software and check all counters and error codes.

Try this one which fixed mine:

http://www.ssclg.com/epsone.shtml

Good luck...