SanDisk Sansa e260 MP3 Player Logo

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Posted on Nov 28, 2007
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Does not work

My Sansa e260 stopped working today. I can not get it to turn on. Is there anythiing I can do besides get a new one?

  • crostrowski Nov 28, 2007

    SanDisk Sansa e260 MP3 Player

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1 Answer

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  • Master 626 Answers
  • Posted on Nov 28, 2007
Anonymous
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Joined: Sep 03, 2007
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Doesnt turn on?

Does it say "low battery system shutdown" - If so, the battery may have come loose from the charging contacts. remove the 4 screws on the back and take the battery out and press it back in firmly.

Is the screen blank and does not light up - If so, press and hold the POWER button for 30 seconds to RESET the device. If that doesnt work, try it again.

Otherwise, you can try this generic fix;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.



Best of Luck.

Please RATE my solution at the bottom.

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you need to contact Sandisk and have them walk you through this problem, www.sandisk.com
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Try inserting a(n) SD chip into the player and then try restarting. If it gets stuck on the refresh database screen, plug it into your computer. It's the only thing that unfroze my e280.
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Besides the Media Converter, you will need other software which is available for download on the Sansa website - the media converter is just one part of the total package.

If that still fails,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Besides the Media Converter, you will need other software which is available for download on the Sansa website - the media converter is just one part of the total package.

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I would recommend you to update the firmware on the device..the reason the device is frozen is because the firmware is corrupted..follow the link below to get the firwmare upgrade..
**Please rate accordingly..
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Thank you
Computerrep
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Code 10 means it cannot find the correct Driver for the device.

You PC needs to have XP / SP 2 and Windows Media Player 10 or higher.

If you do not have these programs then the driver is not on your PC.

Update these components and try connecting the device again.




Best of Luck.
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Help!

Media converter is for videos, not for music
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Hi, I have the same problem but sometime is the left channel & sometime the right channel. I tested multiple headphones and it's alway the same problem. FYI the problem begin after a firmware update. With the original firmware the problem never append. It start with the firmware ver. 01.02.15E. Today I have downloaded the new firmware version (01.02.18E). I hope it fix this annoying bug. Bye
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