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Re: please help me asap...
If you need to reinstall the HP DeskJet 3550 and the installer CD is no longer available: 1. Download a copy of the driver from the HP website to the PC where the printer will be installed. Pls be reminded that drivers are very OS specific; 2. Upon completion, simply double click on the downloaded file (3500????????.exe ) and the installation would start.
Contact HP Philippines Support at (02) 867-3551 HP Service Centers: GF Accelerando Building, 395 Sen. Gil Puyat Avenue, Makati City Tel. No. (632) 888-6100
Unit C-D-E Ground Floor Capitol Centrum Bldg. Clavano cor. Escario St. Cebu City Tel. No. (032) 254-4548 or (032) 412-5300
Main office: 37th Floor Robinsons Summit Center 6783 Ayala Avenue Makati City, Philippines Trunk Line: (632) 888-5900 Fax Line: 830-7300 8:30am to 5:30pm / Monday to Friday
14th Floor San Miguel Properties Center St. Francis Street Ortigas Center Mandaluyong City 1600 Philippines Trunk Line: (632) 667-4111 Fax Line: (632) 667-4005
Hope that this be of some help/idea. Pls post back how things turned up or should you need additional information.
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If your printer connects to your PC with a USB cable, there is a specific sequence. Some setup programs want the USB cable connected after the driver is installed, others want it connected first. Try reinstalling the driver and pay close attention to the setup instructions.
Here's HP's device driver selection page: http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=desk+jet+3500&submit.x=13&submit.y=6 It shows a few 3500's such as 3520, 3530, and 3550 but no 3500. But the drivers are located at the above posted link.