Alarm is ringing ##356 is dispayed on screen also on screen is the words check printer press ok

Check the contacts on the toner cartridge and in the printer are clean and shiny. They also must have no dent.
We on Fixya only try to answer questions via this page. We don't send mail.

Power "OFF" the copier. Press continously "0" and "8" while turning on the power. From the screen it will show AD mode. Press "252" then "Start". It will show some numeric values on the screen, " this is the past PM count ". Press "0" then "Start" or "Interrupt " key then power off and on the copier ..

The way was hidden somewhere in the HP solution center:



1. Press the cancel and power buttons at the same time, while the printer is on.

2. Press the blue, green and gray buttons (in this order)

3. Change the menu options with grey button until you get to the "Resets" menu.

4. Press OK. "Country and Language reset" displays.

5. Press and hold OK for approx 2 seconds, then release. The printer will turn off.

6. Start the printer again - it should ask you to select language.

Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

First, Connect the Phone line in Line 1 EXT at back of printer

Check the No. of Rings on your Answer machine.
If you have 4 Rings set on Answer machine then you need to set 6 Rings on the printer ( as simple 2 rings more than your Answer machine )
And you need to turn off ECM on the Printer setup

Press Setup button
Scroll till you find Fax Settings - Press OK
Choose Rings to Answer - Set it - 6 ( based on the Rings on Answer machine ) - Press OK
Check for ECM - Error Correction Mode - Press OK
Turn it OFF - Press OK
Check for Auto Answer option - Turn it ON too.

Try to receive Fax.. it should come thru.

To create an alarm follow the steps below:

1. While in standby mode, press the Menu / OK button
2. Select Tools
3. Select Alarm Clock (9)
4. Highlight the desired Alarm, using the navigation keys, from the following:
• Alarm #1
• Alarm #2
• Alarm #3
5. Press the Menu / OK button
6. Set alarm to On, using the navigation keys
7. Set alarm time, using the keypad
8. Select either A for AM or P for PM, using the navigation keys
9. Press Menu / OK button to choose the Ringer Type from the following:
• Single Tones (1)
• Tone 1 through Tone 9
• Ring Tones (2)
• Ring Tone 1 through Ring Tone 15
• Melodies (3)
• Ball (1)
• Caribbean Cruise (2)
• Chorus of Clocks (3)
• Right Here (4)
• Guitar Man (5)
• Latin Lady (6)
• Minuett (7)
• Mixed up World (8)
• Pressure (9)
• Simply Blue (10)
• My Content (4), for previously downloaded music
10. Select desired Repeat frequency, using the navigation keys, from the following:
• Daily
• Once
• Mon to Fri
• Sat & Sun
11. Select the Snooze Interval, using the navigation keys, from the following:
• 5 Minutes
• 10 Minutes
• 15 Minutes
• 20 Minutes
12. Press the left soft key for Done to save the alarm changes

Reinstall the software. Might do the trick

MCL

if this is @ your home it might be sharing a house phone, or check with phone company to see if there any speical features on your line, call and check the line,your fax line need to be a stand alone

## 357 error is the ASF paper feed position error on the MP780.
I have the maintenance manual in pdf format I could email you, its a 5.6Mb file be warned :)
regards Paul
[email protected]