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Posted on Nov 28, 2007
Answered by a Fixya Expert

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Wireless internet connection

I have a problem with my wireless internet connection. I am advised by Belkin to contact you re my firewall or anti virus protection? cam you help?

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  • Expert 264 Answers
  • Posted on Nov 28, 2007
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Joined: Nov 28, 2007


You have not mentioned the issues that you are facing with the wireless connection, however as Belkin has suggested you to contact the Antivirus or firewall company, i will try to provide you the details as what you can do for this.
As i do not know which Antivirus and Firewall program you are using, i will give you the solution in General.
-First of all to determine that whether the issues you are facing are actually because of the Antivirus or Firewall, you can disable both for few minutes and check whether the issue still persists or not.
- To disable then, you need to find the icon for the same at the bottom right corner of your screen ( Next to the Time ), Make a right click on that and you shoud get an option like "Exit, Disable, Quit", once you click on that you should be able to disable the same.
- Now try your wireless and check whether the issue still persists as the Antivirus Firewall is Off at the moment.
- If the wireless is working fine, than it seems that the Antivirus/Firewall utility is blocking few options of the wireless. To rectify this you need to open the options of the programm and find out whether the internet/wireless application is blocked or not.
- To open the options you can open the program from the start menu or you may click the icon if present on the desktop or you may right click on the icon present at the bottom right corner ( next to the time )
- Check all the tabs and find out where it displays a list of programmes that are blocked. You might see a check mark in front of Internet Explorer/Wireless/Internet or a related program. Uncheck if you find something similar and apply the settings.

1. Just to mention that when you turn off the Antivirus or firewall your computer may be at a risk on Internet attacks.So if you choose to do it do it for a limited time.
2. Whenever you restart your computer the anti virus or the firewall program turns on by itself.

I have tried to provide the solution on the basis of the information provided. Hope that this should resolve the issue that you are facing.

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An error message has been coming up for the past 24 hours '' we are having problems downloading this title'' The Blacklist

Hello, Lynette -

If you have not already done so, I suggest you contact the website / service from which you have been trying to download "The Blacklist" TV series and ask a customer service representative to help solve the downloading problem.

Since you did not state the online service from which you have purchased downloading privileges, this is the best advice I can give.

Note: Your computer firewall and/or anti-virus protection MAY be blocking the proper downloading of the video of the TV series. You may wish disable them and try downloading one more time. Keep in mind that by disabling your computer firewall and/or anti-virus protection, you open the way for malware to be downloaded with the video. Plus, if you successfully download the video, be sure to re-enable the firewall and anti-virus protection.

Best wishes.

Different types of Anti-virus software

<p>There are many different types companies, who create different anti-virus software. One of the most popular companies is Symantec Corporation. Symantec has its own products like Symantec Anti-virus, Symantec internet security, Symantec also have another anti-virus products called Norton. Symantec launched various versions of its products and till now, the latest version of Symantec Corporation is Norton Internet Security 2011. It's about 25 years before Norton antivirus came on the market. The name of the first Norton anti-virus was Norton Commander, released in the year 1986, served as a standard interface for DOS. This version of Norton was invented to protect DOS from malicious programs. Norton anti-virus can be listed as an oldest anti-virus program. The initial version of Norton commander was called vdos with a slandered interface for dos, for initial virus protection.<br /> <p> <br> <p>Compared to other anti-virus software, Norton provides in-built firewall software, e-mail scanner, anti-rootkit, and anti-spyware, anti-virus. Some newer options released like Sonar protection, file insight, threat insight, insight network etc. It is fast and compatible with vista like operating systems.<br> <p> <br> <p>Other popular companies are McAfee, which provides anti-virus, anti-spyware, firewall software like features and PC utilities, like QuickClean tool, defragmenter and file shredder, which lets you permanently delete sensitive files in a manner that they can't be recovered. Protection software is Kaspersky; it also provides anti-spyware, anti-virus and firewall software. One very unique feature of Kaspersky is the virtual keyboard; this small application lets you input sensitive information like credit card number, password in online without worrying about keyloggers or hackers.<br> <p> <br> <p>Many other anti-virus software have been uses, like ESENT Webrot, NOD32, QuickHeal, AVG, AVAST anti-virus etc. you can also download free versions of anti-virus from online. Whichever anti-virus you're using make sure one thing that you have to update it regularly to protect your computer.
on Mar 13, 2011 • Computers & Internet

Installed a new Belkin N router in our office. Most laptops on wonderful vista. Some connect local and internet some only local. Tried restarting and removing old wireless on computer. Any other...

You did all the possible troubleshooting steps... Try to disable the firewall and Anti virus programs or Firewall programs if you have.... and check it

I want to secure my wireless internet system.


turn on your updated firewall and updated anti-virus.


Does the anti virus on my desktop cover my wireless laptop connection

Yes if it has a firewall function. However, most operating systems have a firewall feature built in anyway so all you need is a good anti-virus anyway.

Am hooking up our Wii to our wireless inter-net, got an error code of 32oo7? Was up.

Error Code: 32007
There was a problem downloading the latest Wii update.
Please check the following:

  1. Our servers may be experiencing a high amount of traffic with a particul update, especially after a new update has become available. Wait a few hours and try again. If you are still receiving this error after waiting, check the next steps.

  2. Satellite Internet often causes this Error Code. You must have a cable or DSL internet connection. Other connection types, such as dial-up and satellite, are typically not compatible. Contact your Internet Service Provider if you are not sure what type of internet connection you have.

  3. Ours servers may be trying to handle an unusually high amount of traffic (especially if a new Wii update is available). Please wait a few hours and try the connection again later.

  4. Does your internet service provider (ISP) require that you log in whenever you wish to use the internet? If so, your ISP may not be compatible with the Wii console. Please contact your ISP for additional information.
If you are still unable to connect, and have waited a few hours, please try the following:
How are you attempting to connect your Wii console online?

    Wireless Router:

  1. Try adjusting the "Channel" your wireless router broadcasts on. We highly recommend setting your wireless router to either channel 1 or 11. Be sure to try both channels if the first one you try does not work. This can potentially increase the download speed. For information on accessing your router's settings, click here to select the brand name and model number of your router (if available). (The "Channel" setting is typically found in the "Wireless" section of your router's setup utility.)

  2. If adjusting the "Channel" did not work, please review our "Slow Download Times or Errors Received While Connecting" troubleshooting tips by clicking here.

  3. Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).

  4. If you are still receiving this error code, please click here for assistance.

    Nintendo Wi-Fi USB Connector

  1. Does your PC have any security programs (firewall, anti-virus, anti-spyware, anti-adware, etc.) installed? If you are using the Nintendo Wi-Fi USB Connector, and have a software firewall or other computer security program installed on your computer, there may be additional steps you must complete to allow a successful connection.
      • Nintendo Wi-Fi Connector USB (NintendoWFCReg.exe)
      • Setup.exe (when installing the USB Connector)
      • SoftAPInstDrv.bin
      • mdriver.exe
    • "Trusted" Applications:
      If your firewall or PC security program keeps a list of trusted applications (also known as a "trusted zone"), the following programs are installed with the Nintendo Wi-Fi USB Connector, and require internet communications. If prompted by your firewall or PC security program, add these to the list of trusted applications. This information may also apply to certain computer security applications, such as anti-virus, anti-spyware, etc.:

  2. If you are using a router, you may need to temporarily disable the router's firewall to allow the Wii console to connect online and receive a system update. Once the update is received, you can turn the firewall back on. For information on locating and disabling your router's firewall, please consult the router's manual or contact the manufacturer of the router.

  3. If you are still receiving this error code, please click here for more assistance from Nintendo.

Sierra Wireless AirCard 595U & PS3

Try to turn off your firewall and anti-virus and try againg. I had the same problem and no onw knew what to do. I turned off the firewall and anti-virus and it worked out for me.

How do i protect my internet

hi lizweetyuk .

can you explain more ?

do you need help with any of these

secure a router
anti virus software

could you please post whats needed and someone will give you the best advice .

thank you



Possible Virus

Spyware cause the same effect as general browser pop-ups but they are usually powered by Browser Helper Objects, ActiveX controls which attaches to Internet Explorer and contacts their servers without your knowledge. This not only means waste of internet bandwidth, but your private information may also be sent to someone. You need to treat any outgoing connection without your permission, as a security threat.
Along with your anti-virus software, you need to anti-spyware tools such as Ad-AwareSpybot Search & DestroySpyware Blaster at a bare minimum. You must update the pattern files before scanning just like what you do for your anti-virus software.

  • Use HOSTS file to block unwanted ad servers and sites that are known to spread malware
  • Increase your browser security settings. Visit the following link to learn how to protect the system from parasites.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
(Site packed with full of security tips, advice to prevent parasites being installed)
  • Use an application-based firewall, such as Zone Alarm, Sygate etc. They alert you whenever an outgoing traffic by a new application is detected. By doing this, you are preventing dialers, Trojans accessing the internet. Give equal importance to the configuration of the firewall. Assume your firewall as the gatekeeper, and only allow programs that you want, to access the internet. You may then test the effectiveness of the Firewall (for inbound protection) using any of these websites. They scan your system for open ports and vulnerabilities and advice you what action to take.

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