Perhaps your Nuvi is configured for the Wrong Country. I get the same type of response from my Nuvi when I make a mistake and try to enter the name of a street which belongs in one municipality into one of neighbouring municipalities Go to Settings - then Locale - then Change All to see what country you are in. Hope it works for you
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When powering up your Nuvi 350, hold your finger on the lower left corner until it asks to start in maintenace mode. Click yes. Then click clear user data, and click clear waypoints. Also click view diagnostics to make sure there arent any problems there. Once thats done reboot and you should be good to go. Mine did this same exact thing. I almost bought a new one last night, but I did this and now it works like it did before.
Some of my symptoms:
Would not allow me to search for a state. As soon as I type one letter, it would say no matches found
When I click view map, nonce of the streets were there. Just highways, and it would be off a little bit