Question about Samsung ML 2010 Laser Printer

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Samsung ML 2010 can't print in a certain format

I have been using my ML 2010 with XP and Office 2003. I have a new computer with Vista Home Premium (64 bit) and Office 2007. i cannot get the printer to print landscape and with the margins I choose!! The page format is one I use consistently on the XP/Office 2003 machine. I've checked all the settings I can think of, both in the Printer options/preferences and in Word. Any ideas?? (The printer is shared)

Posted by Anonymous on

  • Curtis Richner May 11, 2010

    Are you printing the same document? When you say page format is it a saved template you are referring to? Do documents in other applications print in lanscape?

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Tareq Bin Mostaq Mostaq

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  • Samsung Master
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You change office 2003 or its problem page setup

Posted on Sep 07, 2009

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When you upgraded to Vista home premium, did you do an Upgrade? Or a fresh install. If you threw in the CD and did an upgrade, that will actually keep your current files but upgrade the OS. Reason why I'm asking, is because you may have driver conflicts going on.

Try removing the drivers you've installed for this product. You may find them in the Add/Remove software list.

Once removed, install the fresh driver you got from Samsung.


If this isn't the case, I would attempt to plug the printer directly into your Vista PC to double check that it's nothing to do with the LAN connections at all. It's just best to rule out every possibility when troubleshooting.

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