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Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot. http://www.myuserguides.com/Nortel_Norstar_Startalk.pdf#page=15&zoom=auto,-69,407
The default code and password for System Admin is F983 and 1020000 or 1021111. The photo below shows a system admin programming tree. Hope this helps
Charlie
Using the default password, "Passwords" is the fourth menu entry, and under that, "Programming passwords" is the fourth also. Under that there is "Installer", "Sys Admin", and "Basic" (depending on your KSU model and software version).
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions) Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password. So in other words, try 1020000, 10020000, 120000
To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.
This is all i could find
Nortel
Norstar Modular ICS
Any
**ADMIN (**23646)
ADMIN (23646)
Nortel
Norstar Modular ICS
Any
**CONFIG (266344)
CONFIG (266344)
to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
How to Change a Mailbox Password
1. To access the voice mail system press Feature. 2. Press 9 8 3. 3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344) 5. Press "MBOX". 6. Press "CHNG". 7. Enter the mailbox number you wish to reset. 8. Press "Reset". 9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".
How to Change a Mailbox Password
1. To access the voice mail system press "Feature". 2. Press "983". 3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers. 4. Press "OK". 5. Press "MBOX". 6. Press "CHNG". 7. Enter the mailbox number you wish to reset. 8. Press "Reset". 9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".
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