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Can't open video files from mob phone

Hi,
i can't open the video files from my mob.phone.i think mob contain some virus from my PC,Now while capturing videos my sound recording is not working..what is the solution.

Tell me nearest Motorola service station nearby,my place trivandrum,kerala,india

Posted by kollemcode on

  • devi_roses Jul 16, 2008

    Hi,
    i can't open the video files from my mob.phone.i think mobcontain some virus from my PC,Now while capturing videos my soundrecording is not working..what is the solution. mail me.

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1 Answer

Zaid Anarwala

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  • Cell Phones Master
  • 457 Answers

Format ur fon

Posted on Nov 28, 2007

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To you

ya previously when your system was have that funny scandal,smss.exe,and autorun.inf virus it was effected to your mobile also ....
as i told previously those virus will be infected which ever memory device you connect to pc ...

so i think after removing threats some file which was needed for that operation is deleted ...
just check your whole pc for virus again it might have got infected by those files again ...
if not then right click on that drive and then give explore ..
i think there is a file named autorun.inf in that delete it ..
after restarting your system it will work ....
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It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you're up the creek without a paddle...

I did an update on a Sony Eric 810i it took nearly two hours.
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More... Your phone turns itself on and off, sometimes more than once while updating software, you should leave it well alone during the update.

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