Re-Charging Ok, so I keep having the same problem when I try to recharge my mp3 player. When I plug it in, it says it is fully charged, when it is Not! I've tried the a/b + menu button at the same time but it doesn't work. I've had it replaced once already, and sent it and "fixed" another time. I really like my mp3 player, but I'm getting tired of sending it in all the time and never being able to use it!Can you help?

Taken from the Quickstart User Manual

LED Light 1 (L1) - is by the earphone socket
LED Light 2 (L2) - is by the USB connector

Charging: Please switch on the player before charging. (Push the on/off switch to 'on' )

When charging the battery for the first time it is recommended that the player is charged about 8 hours. Connect the player to an active USB port using the supplied cable. The computer must remain on during the charging process.
Recharging: Recharge the player will take about 3 to 4 hours. When it's charging, L2 will turn on in red, when it's fully charged, L2 will turn to green light.
When playing music, L1 will shine.

Try plugging it straight in to the wall jack and not a dock or laptop USB. Let it sit there charging for an hour or so and see if it comes back to life.

If its new and your having this problem DO NOT hesitate to take it back. However most new gadgets when charging for the first time may require a bit more charging time than stated in the manuals.
If the problem persists take it back.

The very first time you charge your battery YOU MUST CHARGE IT FULLY!!! If you didn't, that is probably the problem.

Also, even if you charge the player for just a couple of minutes it will APPEAR to have a fully charged battery when it actually doesn't.

Most portable media devices require at least 20 minutes to an hour to fully charge whether the screen shows that it is fully charged or not.

by keeping the player constantly plugged in when of will have seriously shortened the battery life, rechargeable batteries ( exept the very latest ones) perform best by charging then using until fully discharged and charging again. this will ensure your battery lasts a long time, constantly charging a half charged battery will shorten the batteries life.

Try resetting the device and charging it again. You may have to charge it for a few hours though.

it doesnt need to be turn on while charging.. you can see an indicator stating the unit is charging when this indicator stops it means the mp3 is now fully charge..

The problem was partially solved in that I put my old battery back in and at least it charged properly. I did receive a new battery from BatteryMill and I fitted it and left it charging for 5 hours. However, when I unplugged it to see if it had charged at all it did the low battery thing and then when I tried to recharge it the battery fully charged symbol ame up. I suspect that had I left the new battery charging for say 24 hours it might have charged fully. However, I have decided to send my batteries back and get a refund. The problem must be something to do with a battery memory problem.

This player shows the "Do not disconnect" message when it is doing something critical such as transferring tracks or updating firmware, which could corrupt the player if disconnected part way through.

The player shows the "OK to disconnect" when it is idle. As the message says, it's ok to disconnect, as the player will not corrupt if disconnected when it is idle.

These messages mean that the player does not need the "Safe to remove" procedure.

It is ok to disconnect part way through charging. Also the player will condition the battery once it is fully charged, so it's ok to leave it charging.

Occassionally batteries can "memorise" when constantly disconnect and reconnected without fully charging and discharging. To help prevent this, fully discharge the player (leave on until dead) and fully charge and condition (leave charging for about 12 hours) every couple of weeks or so.