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u can download the following files from the net:
drv_jb3,NMEX_PCApp_3_01_10(this is the nomad explorer setup).....
run these setups in the order as written,n then ull b able to connect ur player to ur comp successfully...:)
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.
By the way, before updating the firmware, let the battery have a full charge, ok?