Door won't open on wf000 - Hotpoint Aquarius WF000 Front Load Washer

Hi,
Never reach inside the washing machine with it connected to the mains. The door interlock is always live!
There are several reasons why a Hotpoint door could be jammed shut. One of them is the part you describe which is called the ******. With some older Hotpoint models, there is a cable that runs from the door interlock to the motor. When you operate the door catch or button, this part "pecks" down onto the drive belt or the end of the armature's shaft. If the drum is moving, the ****** will slip on the rotating belt or armature and disengage the door interlock. If the drum is not moving, the ****** meets resistance and the door opens. Therefore if the ****** has come off, or is loose, it can stop the door opening. When you attempt to open the door does this part move?
Other things that can stop the door opening are -
A broken door catch or door frame where the door catch screws in (they are rubbish on many Hotpoint’s - always breaking) you can sometimes get the door open if you push the door firmly in as you open it
If there is water still inside the washing machine, then the door wont open either on these Hotpoint washing machines (not on some others though) If this is the case, when you try to open the door the ****** won't try to move down at all. You can open the door usually if you drain the machine. (only applicable with door interlocks that have a rubber pressure hose attached to them)
A faulty door interlock
The pressure chamber can be blocked on some earlier Hotpoint washing machines which gives the same effect as having water in the machine. Basically the washer "thinks" there is water in when there isn't. This would require the washing machine being stripped down to remove and clean the pressure chamber bottle. This cause is only applicable to washing machines where a small rubber hose is connected to the door interlock. This hose allows the door mechanism to be locked and unlocked by air pressure activated by water rising inside the pressure chamber bottle attached at the other end on the tub. Gunged can block the very small aperture where the pressure hose fits to the pressure chamber bottle.
Thank You for contacting Fixya.com