Whirlpool GU2400XTP Built-in Dishwasher Logo
Posted on Nov 28, 2007
Answered by a Fixya Expert

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I have a Whirlpool Gold GU98OSCGZ2 - low water level and dishes not clean

The top rack never comes clean and it appears the level of water is not filling up to where it should. The amount of water only circles the base of the spinner and that is all. I was told the amount of water should be higher. What could be causing the problem?

  • 1 more comment 
  • beaners Nov 28, 2007

    Chris,

    I was told the same information from an appliance part store. When I had someone remove the valve it was free of corrosion. Can the valve still be the issue if there is no visible corrosion? Thanks.

  • beaners Dec 05, 2007

    Chris,

    Your solution was the best. The inlet valve was the problem and now the washer is working great.



    Thanks a bunch,

    Karen

  • Anonymous Jan 04, 2009

    how do i remove the bottom panel to get to the inlet valve?

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  • Posted on Nov 28, 2007
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The water inlet valve needs to be replaced. remove the bottom panel. the valve is located on the left side behind the panel. pretty easy to replace

  • Anonymous Nov 28, 2007

    yes. the solinoid may not be opening all the way. thats more common than corrosion

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Have a whirlpool dishwasher but it is not getting the dishes in the top rack clean. Wondering why this would be?

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Top rack not cleaning

is this a dishwasher?
if so check that the top arm is moving when in operation
holes arm may need a good clean out
if clean then the water level may be low
try adding extra water with a pot to see if this helps
if no go some models have a change over valve in machine that switches over every other minute or so in the wash cycle
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The dishes on the top shelf does not seem to get clean. Does not appear water is coming out of the top spinning module.

Take out the top spinner and clean it thoroughly with descaler and degreaser / very hot soapy water. Soak it for a while and it will work wonders. Put it back in the machine and it will work like new.
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Top shelf dishes are not washed

possibly low water pressure...

racks might be in backwards if it's an older model with wheels on shelf system... rubber bumpers should face out...

could be a blockage in the upper sprayer arm... or the upper arm had come off and was remounted in a position that doesn't line up with the jet of water from below...

could be bad loading technique... sounds simple enough but you should never put large bowls or pots that lay horizontally on the lower rack because it really screws up the cleaning effectiveness. Large items should always go on the top rack or be washed by hand if they don't fit on the top rack.
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remove the pump screen and, clean the pump
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Whirlpool Gold dishwasher

Either:
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  2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
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Vlad
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Whirlpool Gold dishwasher

My Whirlpool dishwasher is only 2 years old and I started having the same problems. I dismantled everything I could and washed and scrubbed the entire unit with EVERYTHING..to no avail, dirty dishes!! But I discovered a remedy! Try using Lemi-Shine for about a week with your regular wash-soap. If you are using the tablet form of soap, stop and try the powdered form. Follow the instructions on the Lemi-Shine container. You can find it just about anywhere for around $3.50. I was within "5 seconds" of replacing my 2 year old Whirlpool dishwasher when this caught my eye and I figured why not try it too? After the first wash I noticed a big difference the cleanliness of the dishes..and now it is running GREAT after 2 weeks!
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