Question about Home Security
Entered code to open safe, top arrow light to left of key pad flashes and beeps at me three times. Wouldn't open. Key opened safe. Batteries replaced. Closed safe door; locked it. Still not working.
I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.
Posted on Jan 22, 2009
the door lock actuator is defective, they get really hard to move when they go bad, that is why the difficulty with the key.
Posted on Mar 31, 2009
SOURCE: Door locked on safe
Brian We can't give advise on the safe but you can call the manufacture of the safe and if you have registered it they will help you otherwise federal law requires a lock smith to identify you and your information and your ownership of the safe before they will unlock it for you. This is to protect you or the safe owner and the lock smith from being sued and losing his licence.. There should be a sticker on the safe with a 800 number for you to call to get help. But you must have registered it first. They may have a way to verify it some other way but am not sure.
Posted on Nov 22, 2009
SOURCE: We have a Sentry safe
Its the most reazonable answer and it worked!!!!!!! dial the code and tap on the handle so it would get lose
Posted on Feb 02, 2011
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