Question about Ricoh Office Equipment & Supplies
SOURCE: Ricoh Aficio 1018 photocopier
For the Aficio 1018. SC-320 is laser failure - the polygon mirror motor inside the laser has failed and needs replacing. You will need to contact your nearest service agent for repair.
For your RICOH Aficio 1013F - SC-551 is overheat in standby mode as far as I can tell. The circuitry that controls the fuser section ie manages the heat has problem. Unless its right near a source of heat like a heater or has no circulation around you machine you will need contact a repair agent for this machine also.
Posted on Mar 19, 2008
Ok, its a firmware bug, but you should be able to reset it. Press clear modes, 1, 0, 7, and press and hold clear/stop. Press 1 for copy sp. Scroll down to 7, (data log) press 7. scroll to 7807, and reset it. exit all the way out, and recycle the power.
Posted on Mar 19, 2008
Its a charge corona cleaning error. Try turning the power off, wait 10 seconds and turn it back on.
If that doesn't reset it, it could be the pcu, toner collected on the mechanism.
If turning it off and back on isn't fixing it, you should get a technician to look at it to see what the trouble is.
Posted on Jun 19, 2008
BULLETIN NUMBER: J001/J003/J006/J007/J010/J011 – 021 07/02/2008
GESTETNER – GX3000/GX3050n/GX5050n
LANIER – GX3000/GX3050n/GX5050n
RICOH – GX3000/GX3050n/GX5050n
SAVIN – GX3000/GX3050n/GX5050n
SUBJECT: SC999 OCCURS
An SC999 (Maintenance Stepper Motor Home Position Error) occurs.
Some of the ink in the machine has dried, and as a result the maintenance stopper motor cannot rotate or
the levers come loose.
NOTE: The following conditions make it easy for the ink to dry up (See Appendix 3 for more details):
- Low humidity
- Long intervals between machine usage
- Total period of usage is long
- Low Print Volume
Fixed ink Stepper Motor
Right Flushing Gate
Tech Service Bulletin No. J001/J003/J006/J007/J010/J011 – 021
Page 2 of 5
The shapes of some parts in the Maintenance Unit have been changed in two steps ("Step 1" and "Step 2"
See Appendix 1 for the details of the Step 1 and Step 2 modifications.
See Appendix 2 for the visual differences among the unmodified unit, the Step 1-modified unit, and
Step 2-modified unit.
See UNITS AFFECTED for the Serial Number cut-in of Steps 1 and 2.
1. Cycle power OFF/ON.
2. Install one of the modified Maintenance Units ("Step 1" or "Step 2").
NOTE: For customers experiencing a SC999, have them contact 1-800 Ricoh38 for replacement.
Posted on Feb 27, 2010
Tips for a great answer:
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and got to www.google.com In the google search box type: "Ricoh
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system when requested. Look for Manual.
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