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How to enter self-diagnostic mode for a MC332dn Oki printer which starts up with error ?

Hi everybody, i had a problem with my oki MC332dn blanck vertical stripe for black text printing and read that the drum might be concerned ; so i tried to clean the black drum but after remounting, i get a message inspection is required error 163, which is a toner detection error for the black toner. The service manual give these reasons for that: toner cartridge not installed or toner slide shutter not set, but in this case the toner cartridge is installed and his slide shutter is set. The sensors seem clean and i cleaned them again. the manual says also that this error does not occur if the printer is in the factory shipped configuration, so i wish to set the printer in this mode or disable the sensor setting, but i can't enter the self-diagnostic mode: the normal sequence [setting] [#] [0] [1] [0] [3] [*] doesn't work, due to the status error. i noticed that users achieved to enter this mode despite errors when they hold, whilst turning on, a special combination of buttons, depending on the printer model : which is the right combination for a MC332dn printer? thanks for your help

Posted by eseb63 on

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1 Answer

daddytech

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  • 280 Answers

In case you need it ....The Administrator log in for the menus s :admin pw: aaaaaa

your answer is here:
http://www.manualslib.com/manual/916780/Oki-Mc361.html?page=19

Posted on Jun 14, 2019

Testimonial: "thanks for reply...i have the maintenance manual, but these procedure works when the equipment is in standby mode(as indicated in your link), not when an error is displayed on lcd"

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4 Related Answers

Anonymous

  • 1 Answer

SOURCE: oki c3400 toner sensor error

I found the solution here.
http://www.c3400.co.uk/index.asp?menumode=0&content=sensorerror

A plastic thing was closing the sensor window. Open the window and you will solve the problem.

Gouval.

Posted on Jan 26, 2009

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Anonymous

  • 1 Answer

SOURCE: Have an OKI Printing Solution

Found this at Fixyourownprinter.com

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Worked for me when I had the same error. Hope it helps.

Posted on May 26, 2009

Jeff Hughes

  • 97 Answers

SOURCE: I have attempted to install 3 different black

The plastic shutter in the ID is fully or partially covering the toner sensor window.

Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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Posted on Mar 29, 2010

Anonymous

  • 1 Answer

SOURCE: OKI C5600 error code 411 says toner cartridge is empty (isn't)

Kedves Mindnyájatok!
AZ alábbi hibaüzenet jelenik MEG AZ OKI C5600dn kijelz?jén Minden szín? tonernél. Sot MEG AZ eredeti sárga-NAL van.
Chip cserével lehet orvosolni SEM a problémát. Eddigi javaslat volt: 4 db toner éS alaplap csere. Ennyiért pia con színes nyomtatót is lehetne mar venni. Tudnak segíteni? Van Valami praktikus javaslat a hibám orvoslására?
További Szép estét kívánok!
Lacika

Posted on Nov 05, 2010

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1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
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1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
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2. Menu window will show "OKI USER"
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4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
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1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
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2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
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2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
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Found this at Fixyourownprinter.com

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Worked for me when I had the same error. Hope it helps.

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