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My sony it the zoom lens don't work so it says turn off power and on again and how I can solve it myself???

Posted by keilla queen on

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1 Answer

Tony Parsons

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  • Sony Master
  • 6,401 Answers

The camera has been damaged in some fashion, and needs the tender attentions of a repair specialist.

Posted on Jun 08, 2019

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5 Related Answers

Anonymous

  • 53 Answers

SOURCE: Fix a lens on my dmc-fx9

It sounds like you have a gear problem in your lens. If you need some good used parts for your FX9 you may want to contact a guy in South Carolina who has lots of parts for all the Panasonic Cameras at reasonable prices. I think his email is [email protected]

Posted on Mar 12, 2008

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Anonymous

  • 2 Answers

SOURCE: Sony DSC-W30 ACCESS problem

try hitting it against something harder (like a table). I just did and it worked for me.

Posted on Aug 10, 2008

zohail

Shoaib Rais

  • 1223 Answers

SOURCE: sony cyber-shot 7.2/display screen is black and

CCD Failure!

known problem contact sony for free repairs dont worry just call them they will do it even if u are out of warranty


see this for sample advisory and problem detail

http://esupport.sony.com/US/perl/news-item.pl?news_id=161&mdl=DSCT1

Posted on May 28, 2009

michael galang

  • 138 Answers

SOURCE: Cant zoom

lens stuck error, probably a broken gear teeth.

Posted on Jul 15, 2009

Anonymous

  • 300 Answers

SOURCE: sony Cybershot DSC-W150-turn power on, lens zooms

Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at [email protected] and I will give you a good price.
I work in Sony service center.

Tom

Posted on Jul 29, 2009

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While zooming in-out camera gives error message means lens mechanism is either defective or lens drive motor is bad. In both cases, lens assembly will be replaced.
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lens stuck error, probably a broken gear teeth.
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When the camera is turned on , the zoom tries to adjust twice while the displays says" access" then it Says" Turn the power offand on again" Following the instruction does not solve the problem, we can see...

Hi,
The error "Turn off the power and on again" shows when the zoom motor start malfunction, If you want to repair by yourself and have experience then change the optical zoom motor it will reduce your cost. Otherwise you can change complete lens block assembly, both part and description is given below for your help and convenience:

Part No. Description
1-788-363-11 OPTICS UNIT (ED13A) (complete lens block assy)

2-673-648-01 ZOOM MOTOR UNIT

You can contact any expert or Sony Service Center to change the above said part and your camera work fine again.
Thanks for using fixya.

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My Sony Cyper-shot 7.2 digital camera - the lens will not open all the way, it makes noises when I turn it on like it's stuck and it says Access and then to turn the power off and on again. Nothing is...

Hi, The message "Turn off the power and on again" appears when the lens block assembly start malfunctioning, Therefore you have to replace the lens block assembly. Thanks for using fixya.
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The zoom lens does not retract on dsc-w1/w12

I've had the same problem on rare occasion. Usually, I just wait a few seconds, then turn the camera on... wait a few more secs, turn off... repeat as necessary. When all that doesn't work, I've replaced with new batteries & the problem is solved.
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turn on then gently take hold of the end of the lense and genlty twist and pull you may hear a click. then turn off and on again this may solve your problem
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It looks like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse
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Lens go in and out several times, then I got message to turn off

I have faced same message "Turn the power off then on again" today.I tried to on-off several times.finally I discovered that lens is so dirty.when I cleaned the lens it come alive :)
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