I have seen this SOOOOO many times in my 35+ years in the appliance repair industry.......it is very typical....here you are this is an answer I provided someone with the exact problem not to long ago..............
This is a typical GE problem which I have seen many times...When a DW
sets for a while not being used...the motor often freezes up....Take
the front (lower panel off....find the motor assembly...(with the DW
unplugged!!...very important) reach in with you hand or a screw
driver...preferably your hand...at the back of the motor...there should
be a impeller blade...you should be able to reach in with a finger and
pull it down..it may be resistant so find a way to hold it in place as
you reach up to the next impeller blade and pull down further...finally
it will all of a sudden free up....after which you plug it back in and
start it up...I am also including a step by step (no drain problem
check list as you may run into an issue like this if it has not been
operated for a while ....notice article # 5).
1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to
see if it is clogged. Unscrew the top cap and see if there's anything
blocking inside. Note: If there is no air gap installed, the dishwasher
might not drain properly.
If the drain hose is clogged, the dishwasher would not drain. If there
is an air gap installed, it is very common that a hose going from the
air gap into the garbage disposer is clogged. Remove and clean the
hose. Make sure to reattach the hose before starting dishwasher.
Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.
2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.
Note: Sometimes the belt would just come off the pump. Even though it
might not be broken, it is recommended that you replace the belt,
because it is probably too stretched out.
3. Pump
Some models have two impellers inside the pump - one, wash impeller,
takes care of the wash cycles, the other, drain impeller, drains the
water out. If the drain impeller is broken (broken blades, shaft), the
dishwasher would not drain. Replace any broken pump components.
4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to
drain water out. Sometimes the solenoid gets stuck, preventing the
water from draining out. Try to free up the solenoid. If unsuccessful,
you might have to replace the pump assembly.
5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.
Replace the motor if defective.
6. Timer
Replace if defective (note: uncommon problem).
This is an add on I thought about later...if you know someone who has or if you have or can get and electrical spray (cleaner/lubricant) it has to be nonconducting......spray for electric motors or coils...it will help prevent this to a degree and the motor will run better.
I hope this helps...Good Luck and good day.....please rate my effort...the Fang
The motor is humming because it can,t turn. the reason it stops;it has a over load built in to windings fire prevention,solution;check out motor. Ire bye, ps you may be able to free motor out.good luck
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I have the same problem. What do I do to free the motor?
I have the same problem, how do you free the motor? I opened up the bottom panel and I can see that the motor isnt running. I have a pool of water at the bottom of the dishwasher and its not going away. The pool of water is filled enough to almost spill out when the door is opened.
Any help will be greatly appreciated.
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