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Richard Posted on May 25, 2019
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Hi all, I have an Oki MC562 printer which has a 980 error. I’ve read blogs and it states that replacing the fuser fixes the problem. I have tried a new fuser but the error remains. Any ideas on how to fix or hard reset the whole printer?

1 Answer

bvmihai

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  • Expert 177 Answers
  • Posted on May 25, 2019
bvmihai
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Joined: Dec 15, 2009
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5 Related Answers

Jeff Hughes

  • 97 Answers
  • Posted on Apr 07, 2008

SOURCE: 980: Fatal Error

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

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Ekse

  • 13435 Answers
  • Posted on Jun 26, 2008

SOURCE: Lexmark E342n Laser Printer Fuser Error

920 Fuser Error
Indicates that the fuser is below temperature when printing


Do a Fuser Service Check

Anonymous

  • 1 Answer
  • Posted on Feb 25, 2010

SOURCE: fatal error 980 OKI C5500 printer

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Anonymous

  • 1 Answer
  • Posted on Aug 18, 2010

SOURCE: Replace fuser E error

Reset Fuser counter Oki B6200 Action: Power on and wait until the ready to print message appears on the operator panel. Press "Select and the Down arrow button at the same time" The following Menu is displayed"Reset Counter Fuser U4" Press the right arrow button Operator Panel will display "Fuser U4 Use the SEL to Reset" Press the SELECT Button Operator Panel will read "Clearing" Press the Menu key to return to "Ready to Print Mode"

Anonymous

  • 1 Answer
  • Posted on Aug 29, 2010

SOURCE: How do i solve fatal error 980

i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck

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Related Questions:

0helpful
2answers

OKI C330dn Call Service fatal Error:980

That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.
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Oki c710 error 980 reset

Per the technical manual - Media wrapped around the fuser error. Turn off the power. Replace the fuser....

It is possible to unravel the paper from the fuser.
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My printer model is OKI C5600n. On the displey stay message: Call services. 980:Fatal error. Where is a problem ? Whats is possible doing now?

Error 980 means that there is something stuck to the fuser. Check to see if there is something is stuck in the fuser. If you can't clean it out, then you will need to replace it.
1helpful
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I had a piece of paper wrap around the fuser of my Oki C5650 printer. I have removed the paper (all of it.), but now it is displaying a 980 Fatal Error code. What do I do now?

I just had a service call with a 980 error. i removed the paper wrapped around the fuser roller but the error persisted. The only thing that cleared the error was to replace the fuser. I am not sure why but the fuser was shot after it had the paper wrap inside it.

There is no reset to clear the error. The only fix was to replace the fuser.
18helpful
4answers

How do i solve fatal error 980

i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck
14helpful
1answer

Oki c 5600 980 fatal error

The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.
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980-fatal-error

Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.
0helpful
3answers

OKI C5500

Error 980 means media clinging to the fuser,remove the fuser and see if there is something wrong in it
14helpful
1answer

980: Fatal Error

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.
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