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Hi all, I have an Oki MC562 printer which has a 980 error. I’ve read blogs and it states that replacing the fuser fixes the problem. I have tried a new fuser but the error remains. Any ideas on how to fix or hard reset the whole printer?

Posted by Richard on

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1 Answer

bvmihai

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  • 168 Answers

Hello, you can read the service manual.
https://www.manualslib.com/manual/916780/Oki-Mc361.html#manual

Posted on May 25, 2019

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5 Related Answers

Jeff Hughes

  • 97 Answers

SOURCE: 980: Fatal Error

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Posted on Apr 07, 2008

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Ekse

  • 13434 Answers

SOURCE: Lexmark E342n Laser Printer Fuser Error

920 Fuser Error
Indicates that the fuser is below temperature when printing


Do a Fuser Service Check

Posted on Jun 26, 2008

Anonymous

  • 1 Answer

SOURCE: fatal error 980 OKI C5500 printer

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Posted on Feb 25, 2010

Anonymous

  • 1 Answer

SOURCE: Replace fuser E error

Reset Fuser counter Oki B6200 Action: Power on and wait until the ready to print message appears on the operator panel. Press "Select and the Down arrow button at the same time" The following Menu is displayed"Reset Counter Fuser U4" Press the right arrow button Operator Panel will display "Fuser U4 Use the SEL to Reset" Press the SELECT Button Operator Panel will read "Clearing" Press the Menu key to return to "Ready to Print Mode"

Posted on Aug 18, 2010

Anonymous

  • 1 Answer

SOURCE: How do i solve fatal error 980

i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck

Posted on Aug 29, 2010

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I just had a service call with a 980 error. i removed the paper wrapped around the fuser roller but the error persisted. The only thing that cleared the error was to replace the fuser. I am not sure why but the fuser was shot after it had the paper wrap inside it.

There is no reset to clear the error. The only fix was to replace the fuser.

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How do i solve fatal error 980


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The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

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Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

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1 Answer

980: Fatal Error


From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Apr 07, 2008 | OKI C5800Ldn Led Printer

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