HP Photosmart 7450 InkJet Printer Logo
Posted on Aug 07, 2009
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I keep getting a paper jam - HP Photosmart 7450 InkJet Printer

1 Answer

Ekse

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  • HP Master 13,435 Answers
  • Posted on Aug 07, 2009
Ekse
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Joined: Feb 11, 2008
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  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

If the problem is not solved the printer would need to be taken apart and cleaned, there maybe some paper inside or something else that is not supposed to get in there.

I would recommend sending it to a repairer in that case, or contact your dealer or hp for warranty repair. This may not be covered by warranty, check with your dealer or hp.

2 Related Answers

Anonymous

  • 395 Answers
  • Posted on Oct 02, 2009

SOURCE: We keep getting a paper jam problem, How do you

Hi,

First and foremost make sure the paper you are using is dry, if the paper you are using is damp you will continue to have this problem. Removing jam papers involves you first removing the cartridge then you'll find the paper compartment.

Good Luck.

Ad
pineworks

Clive

  • 4362 Answers
  • Posted on Feb 09, 2010

SOURCE: HP PSC 1610 - Keep getting paper jam error with no paper jam.

Hi there ok Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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HP PSC 1610 - Keep getting paper jam error with no paper jam.

Hi there ok Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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We keep getting a paper jam problem, How do you

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First and foremost make sure the paper you are using is dry, if the paper you are using is damp you will continue to have this problem. Removing jam papers involves you first removing the cartridge then you'll find the paper compartment.

Good Luck.
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