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ok..first you will need to print the nozzle check and see if all the color are printed out fine.. this feature is under the printer properties , under the utility tab.... assuming all your colors nozzle are printed fine..then the next thing for you to do is do the Print Head Alignment.. it's under the same place where you print the nozzle check.. when you press the Print Head Alignment, it will print a page out with many lines.. choose the one with the best alignment.. once u done that..try printing the image again.. oh..if your nozzle check print out is not good.. then you will need to perform head cleaning to clear the clogged head..
check all the catridge installed ok after finding the gatridge ok if the problem not solved , then uninstall the printer driver and restart after restarting the machine then again reinstall the printer driver properly
Hi, I am assuming your PC is relatively new. You have had a working printer, installed the new printer and ran the installation c.d. If you have marked the new printer.... (go to programs, control panel, printer and open) when open...note the little check on one of the icons. Is your new printer the default printer? To change...right click over the icon, look for the "Set as default printer". Left click this. Now......as for color.....when you place your cursor over the new icon....right click. The box which opens will show printer preferences. Left click this. When this box opens, go to the color tab. Left click this. Look to see if printer is in Color options or Grayscale. G.S. will prevent this new printer from color access.
I hope this helps.....Thank you for coming to Fixya and let me know.......there are some other things to look at if I'm on the wrong path..
I'm sorry to say, but I just spoke to epson and the printer will notprint unless all cartridges have ink. The black ink only option is only used to extend the life of color cartriges. Just another way for them to get you to buy things you don't need.