Anonymous Posted on Nov 27, 2007

Shuts down with DVD-RW installed, works fine without

I have a zd8000 that works fine without any DVD-RW drive installed. If the drive is in then it has a few intermittent problems. It will shut down unexpectedly, blue screens (different errors with and without mem dumps, including a HARD ERROR), and sometimes won't see the HD at all. Tried with 2 different DVD drives. First drive the power light would blink constantly when laptop turned on. Second drive worked fine the first few times booting but then it went out completely and would not get any power and the laptop started having the same issues listed above. Remove the drive completely and it works just fine.

I believe there is a short associated with the optical drive connection. Any ideas on how to fix this besides swapping the entire motherboard? The cheapest I've seen it is for $400 and this is the 2nd board in 2.5 years.

If not a short then any ideas what the issue could be?

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Anonymous

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Posted on Nov 27, 2007

Anonymous

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Since the hardware route is expensive, have you tried to upgrade the software/drivers for the drive?

It looks like there's an incompatibility between the software, OS and hardware.

Hope this helps :) Kindly leave a rating. Thanks..

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