The color is not printing true on photos and there are pale horizontal lines running though the printed image. The indicator on the screen notes that the cartrige is 80% full (unused).
The software program that came with the printer should have a maintenance section where you can do a head clean.
You can also go to the Windows Control Panel ,Printers ,right click your printer and choose properties ,look for a maintenance /service tab.
This can happen if the cartridge head is dry ,if the head clean doesnt work then you will have to replace it.
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