I am having problems with a 2430dl. The drum reached end of life. I took it out and replaced it with another one - from another printer (2500W). While it is not new, it is not at anywhere near end of life. It is still giving me the end of life error on the 2430. What do I do? I have tried turning it off and back on. I have tried other drums - again not new ones but ones that are not at end of life. Help!
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This model OKI printer is not an inkjet printer, it is a color laser printer. and uses color toner cartridges. The printer image drum unit has reached the end of its service life and this drum unit needs to be replaced.
I suggest you Google the Internet for an OKI image drum unit for your model printer, You will get various suppliers and their prices. The image drum unit will cost approx. A$200
Either the drum or the toner needs replacing. If you've replaced the toner recently, then the drum has reached its end of life (counter controlled). You'll have to replace the drum before it will come back to life again.
Open the front panel.Press and hold the clear button.When "Drum replaced"shows on the lcd panel select yes.The message will be reset.If you experiece any lines in the future you will have to replace the drum catridge.
The Drum which is a separate part has reached it's end of life. WHen you pull out the toner cart, you press a little button that separates it from the drum. that drum also comes out. You can tell it's the drum becuase of the green roller. You can go to support.dell.com for info on removing the drum if you don't have the manual.
*Note* When you replace the drum, there is a procedure for resetting the drum count. The printer doesn't actually know you replaced the drum. You basically have to tell it. Now this trick will get the printer working right now with the old drum. However, you still need to get it replaced.
THis link will tell you how to replace the drum and reset the count. The directions are for the 1720, however, it will work for the 1710 as well.
Open the door where the toner goes. Press the 'back' button. Press *00. Do not respond to the query about the drum. Close the door. Other models may have to press the 'Options' button located near 'Copy'. This should work.