I tried a new cartridge and did several cleanings with no luck. I took out the printhead and ran it under very hot water, let it dry out, put it back in, did two more cleanings, and now on the test page it prints a very faint outline of black (compared to not a speck before). All other colors are fine, ink is full, tape removed, etc.
Your printhead is plugged and cleaning can't help a lot. It'spossible that the purge unit is not cleaning properly, in which case a new printhead could be ruined in a short while. Otherwise if you aren't printing something at least once a week, the ink has just dried in your printhead and you need a new one.
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Thanks, komguy! I print a lot, so I don't know if dried up ink would be the problem. When you say "a new printhead could be ruined in a short while," does that mean it's not worth replacing the printhead and my printer might be a piece of junk? :( I hope I don't have to replace it, as it is not that old.
Thanks so much for the quick help!
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