Question about LG Washing Machines

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I have a LG front load washer and my fabric softener stays in the tray.

I see water mixed with it but it does not go in the washer.

Posted by Karen Lagasse on

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3 Answers

robert

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  • LG Master
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Remove dispenser tray. Pop off the blue top of your fabric softener from the back. Use a brush to clean both the tray and the top. The hole/cylinders just use surface tension to drain the softener into the washer. If they get clogged or filmy, then it won't work well.

Posted on May 10, 2019

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Curt Mueller

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  • 163 Answers

Your fabric softener dispenser is clogged. Use a long pipe cleaner as if you were unclogging a drain to clear it. After it’s unclogged dilute fabric with water from now on.

Posted on May 06, 2019

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Tom Chichester

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The dispenser may be clogged

Posted on May 06, 2019

5 Related Answers

Anonymous

  • 1 Answer

SOURCE: Kenmore Front Loading machine, does not drain the fabric softener

We had the exact same situation with the fabric softener not draining and here is how we fixed it. Turn the water off first, then remove the water lines that bring water into your washer. (They are near the top.) There is a screen in the end of the line, do not remove it, but take an old toothbrush and brush the gunk out and clean it as best you can. Do both the hot & cold sides. The screens keep any debris out of the washer, so after a while it collects and slows down the water intake time (has your washer been slow to fill also?) Screw back the lines, making sure to put the hot and cold back as they were originally, then test that they do not leak. Put your washer back in place and viola - problem solved! I hope this works for you, and good luck!

Posted on Oct 28, 2006

Anonymous

  • 3 Answers

SOURCE: lg wm1812cw front load washer

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

Posted on Feb 10, 2008

Anonymous

  • 1 Answer

SOURCE: Dispenser tray removal

hi, nikoltheis! i'm not sure if we have exactly the same model, but it should be pretty close. here's what my user's manual says:

Detergent and fabric softner may build up in the dispenser drawer. Residue should be removed once or twice a month

- Remove the drawer by first sliding the safety latch to the right, then pulling the drawer out until it stops.

- Reach back into the left rear corner or the drawer cavity and press down firmly on the lock tab (left rear portion of the drawer). Pull out the drawer.

- Remove the insert from the bleach and fabric softner compartments.

- Rinse the drawer and inserts with hot tap water to remove traces of accumulated powders and liquids. Large amounts of fabric softner residue may indicate improper dilution or that more frequent cleaning is required.

- To clean the drawer opening (the empty area left behind when you remove the drawer) use a small brush to clean the recess. Remove all the residue from the upper and lower parts of the recess. (The picture shows this being done with a tooth brush.)

- Replace the insert pressing "X" to lock it in place. Return the dispenser drawer.

Good luck!

Posted on Jan 19, 2009

MNTECH

Carl Schulzetenberg

  • 1543 Answers

SOURCE: Fabric softener not draining

Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

Posted on May 23, 2009

beltronic205

Gerry Harvey

  • 1481 Answers

SOURCE: fabric softener will not drain

Try cleaning out ..this should cure . the other thing that can cause this is a faulty solonoid valve as some machines have a seperate valve for this action....

Posted on Nov 25, 2009

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