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How do I troubleshoot SIP lines for NEC SV9100

Posted by Tom Miller on

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Larry Ng

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  • NEC Master
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Assuming that the standard numbering plan was used by your installer (SV8100/SV9100)
To set the system Time:
1. Press Speaker.
2. Dial 728.
3. Dial two digits for the hour (24 hour clock, 13 = 1:00 PM).
4. Dial two digits for the minutes (00~59).
5. Press Speaker to hang up.
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NEC DT700 series message: SIP Server Not Found

The phone is not being routed to the SV8000 Series SIP server. You could try to reset the phone to default in case it is holding a previous setup and attempt to allow it to pick up the new settings. While the phone is searching for DHCP press Hold, transfer, *,# The display should show ADMIN Put in the password 6633222 (Admin default) You should gain access to to the phone system Press 3 then Press 3 to access factory default. Ok that and the phone will preform a memory wipe. It should then do a restart and try to pick up the settings. If you cant access Admin (Have they changed the PW?) or it doesn't work then the phone needs deleting and resetting from the SV8000 series server, the ports for Voip need passing through the firewall or your phone needs to join a VLAN. None of these things you can do if you don't have access to these systems or the knowledge to program.
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How to ping an nec phone system from an ip phone

Try disabling/enabling the SIP helper. (this change requires a reboot I think because it changes the kernel modules)

www.businesstelephonesystem.org/
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Error DHCP connecting....and SIP Server not found

Hi
i think you used VOIP Router
-so check about DHCP Options in your router..
- go and check the IP Options in your phone..
- and check the internet connection ..

I hope some of that helps you
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How configure proxy on mp114 fxs

Download your INI config file and search for ISPROXYUSED under [SIP Params] block, if is not there add the line as follows:
ISPROXYUSED = 1
Then search for ProxyIp 0 under [ProxyIp] block and if there is no line add it as follows:
ProxyIp 0 = your.proxy.ip.address, -1, 0;

This will set a unique proxy IP address for all the SIP outgoing traffic of your MP, if you wish to use more than one SIP Proxy you may want to consider setting IP address on Routing menu.
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Only one line works

check the ip phone cable and reset the ip phone all setting






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