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My acer web cam stopped working???

I bought a new acer 5100-5840 this past spring. I hardly ever used my web cam that came with the laptop. About 4 months ago it just stopped working. I have VISTA that came with the laptop but it worked fine and now when I attempt to turn it on an error message from microsoft windows says my web cam has a problem and they will let me know if "they" can fix it. But they never reply and jsut continually say windows has a problem and will contact me with solutions but never do. Can you help me??


Posted by desertrat53 on

  • 4 more comments 
  • acnu Nov 27, 2007

    VideoCam Trek Genius

  • Anonymous Nov 30, 2007

    Same problem, mine is a brand new laptop. The webcam worked fine until the latest round of updates from Microsoft.

  • tattoo_girl May 22, 2008

    i have had my acer laptop for about 7 months and now that the new webcam updates have come out, i cant find a way to upload them so i can use it agian. i have family down for my little sisters graduation and i wanted pics of all of them that i can save to my computer... all i want is to be able to load the updates and when i tried to do it the way the computer says, nothing happens!!!!! what do i do?

  • mittermylee Oct 19, 2008

    I have a 1.3 Megapixel logitech quickcam and it has stopped working. We had to reboot our computer and ever since then it has stopped working. It says that the ASB cord needs to be plugged in, when it is in. What's wrong and how do I fix it?

  • Anonymous Mar 20, 2009

    I was chating and using my Acer Web Cam one day and the following day it stopped working. Going through the steps of reporting the problem to Windows I have not heard back as to how to recify the problem.

  • Anonymous Apr 08, 2009

    acer web cam stop working



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I have a critive web cam but no c.d what can i do to put it on and use my web cam

Posted on Mar 16, 2009



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More on this, seems a lot of folks are have the same issue. Seems related to a recient MS update. Someone suggested reinstall the drivers:

I am going to try this tonight, seems like a good thought.

Posted on Nov 30, 2007

  • Anonymous Dec 07, 2007

    Re-installation of the drivers worked just fine.



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