Question about Cisco 7940 IP Phone

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My client has Cisco 7940 IP phones and wants assistance with feature programming

I'm a consultant who's been handling a client's infrastructure upgrades over the last couple of years and they have asked for my assistance with feature programming on their Cisco 7940 IP phones. They have dissolved their relationship with the firm that was handling the telecom administration and they are not able to provide any documentation detailing their environment. It's a small environment consisting of about 20 phones. Is there a way to determine how the environment is configured and where to gain "console access" for feature programming?

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  • Anonymous Mar 17, 2014

    in my cisco 7940 ip phone second line is not showing up

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Davis Mwangi

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This phone can be access through a menu/ setting buttons.

Useful link on how to navigate through the phone:
http://www.cisco.com/warp/public/779/largeent/avvid/products/7940/7940_topic3.htm
I think the main problem is to determine the intergrated router or Call manager configuration
You can also connect on switch and type:show cpd neighbor This will show the physical port connections

Posted on Dec 30, 2007

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I'm experiencing a problem with cisco 7941 IP phone. here is the current condition of the phone: it has no dial tone, the programmable button is alternately blinking, the headset button has a steady...


can you explain me how is your phone connect to internet.
best on your Question its seems to me you cant hear a dial tone because of following one or more factors might apply
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How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
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Hello,
Complete these steps:
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4.You now see the Erase softkey, which can be used in order to erase the configuration on the Cisco IP Phone.
I hope that this has been very helpful for you

If this solution will not helpfull for you that time pls send me a IP Phone details.

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http://www.3cx.com/sip-phones/cisco-7940.html

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Since the 3cx softphone worked well, I don't see why you couldn't configure each as for 3cx and make them work as well.

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1 Answer

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The handsets will eventually go bad. If it is every single handset that you have, the problem is with the system. But if the problem is only with a few of your phones, you might consider replacing the handsets. We at IdacomUSA.com have replacement Cisco handsets for sale at only $25. Hope this helps you out :)

1-800-903-9190

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