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Frank young Posted on Apr 29, 2019

I have Word for Apple. My word/Exel files have become Read Only. I am told to log in to MicroSoft or create a new account. My log in my details are not recognised. I need to open these files please.

Please help, no email allowed here.

  • Larry Ng
    Larry Ng May 02, 2019

    Hi Frank young, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
    no apple stated? or OS.
    call MS?
    what version of word? (office)
    where are your files located now,
    on the APPLE, or in the cloud , where?
    ever see Microsoft.com help.

    old office fix.https://wordmvp.com/FAQs/AppErrors/Locke...


    new generation office fixes,. ask here.

    https://answers.microsoft.com/en-us/msof...

×

1 Answer

Taterash

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  • Posted on May 02, 2019
Taterash
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Can you open the files?
If you can open in read only click file save as and give it a different name.
I know it doesn’t solve your problem but at least you can edit your files

5 Related Answers

Anonymous

  • 13 Answers
  • Posted on Oct 01, 2007

SOURCE: how to open a password protected file

When you password protect an Excel file, you will be asked 2 passwords. 1, a mandatory password, to open the file. The second, an optional, is the password to allow users to modify your file. If the second one is supplied, the user who opens the file but doesn't know the password can opt to view the file in Read Only instead. However, if you do not supply the 2nd password, users will not be given the chance to view the file even in Read Only.

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Anonymous

  • 207 Answers
  • Posted on Feb 08, 2008

SOURCE: Virgin email

have you tried to reconnect internet? check it with your internet service provider for details... OR you can reconfigure your email account, try go to that certain website of your email to troubleshoot your error.

Anonymous

  • 928 Answers
  • Posted on Sep 25, 2008

SOURCE: exel 2007 not open in exel 2003

This is because 2007 excel uses a different type of file. You may follow the directions at the link below on how to save files in 2007 excel so that you can open it in 2003


http://office.microsoft.com/en-us/excel/HA100141071033.aspx

A

Anonymous

  • Posted on May 16, 2010

SOURCE: How can open password protected microsoft word document.

There is a very simple way without programs -when they ask for password enter " officehelpexe " and it again a new window will come there you type" Password recovery" and it will be unlocked ...

Anonymous

  • 71 Answers
  • Posted on Jun 18, 2010

SOURCE: YAHOO EMAIL NEW ACCOUNT

You may use the email account instantly after creating it.

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I just told you, I have created an account but when I try to log in I am told that my log on details are incorrect. User name I was give is BQ445051

I thinking you need it is a recovery the account and create the new username and password, to solve this problem... good luck!
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How to copy data from a corrupted user profile to a new profile

Create a New User Profile in Windows XP Professional loadTOCNode(2, 'moreinformation'); 1. Log on as the Administrator or as a user with administrator credentials. 2. Click Start, and then click Control Panel. 3. Click User Accounts. 4. Click the Advanced tab, and then click Advanced. 5. In the left pane, click the Users folder. 6. On the Action menu, click New User. 7. Enter the appropriate user information, and then click Create
Create a New User Profile in Windows XP Home Edition loadTOCNode(2, 'moreinformation'); 1. Log on as the Administrator or as a user with administrator credentials. 2. Click Start, and then click Control Panel. 3. Click User Accounts. 4. Under Pick a task, click Create a new account. 5. Type a name for the user information, and then click Next. 6. Click an account type, and then click Create Account

Copy Files to the New User Profile loadTOCNode(2, 'moreinformation'); 1. Log on as a user other than the user whose profile you are copying files to or from. 2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK. 3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from. 4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: • Ntuser.dat • Ntuser.dat.log • Ntuser.ini 5. On the Edit menu, click Copy. 6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section. 7. On the Edit menu, click Paste. 8. Log off the computer, and then log on as the new user.
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How to copy data from a corrupted user profile to a new profile

This article describes how to copy user data from your Windows XP profile to a new profile.
When you copy user data into a new profile, the new profile becomes a near duplicate of the old profile, and contains the same preferences, appearance, and documents as the old profile. If your old profile is corrupted in some way, you can move the files and settings from the corrupt profile to a new profile.
Note The method that is described in this article may not transfer the Outlook Express e-mail messages and address user data that are associated with the user profile where you are transferring data from. When you delete the old profile, you may delete that data if it you do not first transfer it by using other methods. For more information about transferring Outlook Express user data, click the following article number to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
Create a New User Profile in Windows XP Professional
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Click the Advanced tab, and then click Advanced.
5. In the left pane, click the Users folder.
6. On the Action menu, click New User.
7. Enter the appropriate user information, and then click Create.

Create a New User Profile in Windows XP Home Edition
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Under Pick a task, click Create a new account.
5. Type a name for the user information, and then click Next.
6. Click an account type, and then click Create Account.

Copy Files to the New User Profile
1. Log on as a user other than the user whose profile you are copying files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: • Ntuser.dat
• Ntuser.dat.log
• Ntuser.ini

5. On the Edit menu, click Copy.
6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
7. On the Edit menu, click Paste.
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Eversince i can not install microsoft word.. what do you think is the problem

Hello. Try this, it works.

"1) Create a Windows Account with full control admin rights, and then go ahead and log into that new account.
2) When under the newly created account, open every Office product you have, then close one at a time (Excel, Word, PP, etc...)
3) After opening every Office App, go into the registry editor (Start ' Run, then type in Regedit)
4) Go to HKEY_CURRENT_USER ' Software ' Microsoft ' Office, and highlight Office
5) Then right click on Office, and go to Export, save the .reg file to somewhere you will be able to find it (Root of C: for me)
6) Log off your temp Windows account, and log back in under your normal Windows account that was giving you the error.
7) Open regedit again, and then go to File ' Import and pick the file that was exported.
icon_cool.gif After it says that it was successfully imported, go ahead and try the app that was giving you problems.

Now it should work, just like it did for me. Also, remember you delete the temp account that you created!!
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Every time I try to open itunes it says "itunes stopped working and was shut down" I even tried re installing it with no success

You should try this:

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If still it doesn't work than follow the folllowing steps:

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  • Remove iTunes Preference files
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    http://office.microsoft.com/en-us/excel/HA100141071033.aspx

    If there is anything else please do message me.
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