Question about Simplex Locks & Locksmithing
I'm assuming you are dealing with the Powerbolt, since you didn't mention the model of lock you have. This problem is probably because the "handedness" of the door is set opposite of your installation. That is, you may have what is called a "right-hand door" and the lock is set for a left-hand door, or vice versa. In other words, what side the door hinges are on and which way it therefore swings open.The Kwikset lock has an internal jumper which needs to be moved to another position to change the function.
Cut and paste this link into your browser, the scroll down to Step 11:
Step 11 says:
11. Door handing: I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
This link will illustrate how to remove the cover to change the jumper:
Posted on Apr 18, 2011
you need to set a code, turn spanner right (small click) and turn back. Turn outer handle to stop position (latch won't retract). Enter code & turn outer handle again. Lock should be locked at this point unless code is entered.
Posted on Jul 24, 2013
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