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It\'s possibly the type of carpet you\'re using it on. The sensors use the brush speed and the amount of air flow to determine carpet height. Some berber, and tweeds make these things horrible to push. We sell sebo, who make the windsor and we\'ve had the same issue on random carpeting. We end up selling the G- Series units in these situations because they adjust manually so not to suck themselves tight to the floor. Sebo/Windsor make amazing products but there\'s just no helping this, it happens sometimes.
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Remove the beater bar and spend some time removing the hairs and carpet fibers from the roller. It may take some cutting with a sharp knife to get it all, but with patience, you will have it smoothly rotating again. Test it by holding it just by the metal end and rotating the brush tube by hand. When it spins freely, it's ready to reinstall.
I Have the same problem. It is the end of the brush roller opposite the belt end. It binds up and gets hot, then melts the plastic piece on the end of the brush roller. Have to order a new brush roll which is about $20-$25+shipping
Remove the bottom plate of the sweeper. Remove the sweeper brush roller and clean the end bearings of debris. Oil the bearings lightly with 3-1 oil or similar machine oil. Clean the motor shaft with alcohol as well as the brush drive area, and the inside of the drive belt. Test on a carpet for improvement--if still stopping, replace the rubber drive belt. Hope this helps!
Yes belt probably broken. Also the brush roller heats up on the ends, causing the plastic end cap nearest the belt to melt/weld to the end. It's supposed to spin freely. Also 2 bearings inside tend to become sticky, probably from heat. Next thing you know, the brush roller is seized and will not turn. Probably the whole reason the belt breaks. New belt & new brush roller, 30-35 bucks. It will happen again. Now you've spent almost half what it costs new. Lose the junk. 2 years for a cheap vacuum is the normal life span anyhow.
Even though your belt is intact it still could be worn. if you tilt the vac up (roller off the floor and the roller spins, replace the belt. on most vacuums the life of the belt for optimum performance should be 9- 12 months. If your vac has a carpet / bare floor selection, check to make sure it is in carpet mode.
your brush roller isn't turning unplug the vacuum and see if you can turn the brush roller and also notice if it turns freely or is it stiff,take the roller out and remove strings,carpet strands and hair.if you can pull the ends off clean the ends good and maybe add just a little drop of machine oil on the bearing on the inside the roller where the bearings are.clean the motor shaft.there is probably old burnt rubber on the motor shaft.you can use a pice of emery cloth ,clean it till you see the polished finish .but i would say your problem is in the brush roller and the motor shaft.i hope i was some help to you.can you please leave some feedback
The brush roll is probably melted to the ends. there is a new brush roll ***'y with new ends. more reliable than old design. usually happens because floor is not vacuumed well enough and too much hair is left on carpet which winds around the roller and melts the end. J
It sounds like you have a roller problem. This machine has a carbon fibre roller suspended on plastic end caps. When dirt and hair etc. gets in and damage the bearings, the belt will be the first thing to go. If the roller is noisy, that indicates that it is off centre and is rotating unevenly. You will probably have to replace the roller.
Take the belt off and rotate the roller slowly and observe the ends. If it is off balance, it will not rotate evenly. The plastic caps unscrew to reveal the brngs and usually you will find hair and other junk gumming up the works. If the roller is damaged, you will be able to see melted plastic and chards of carbon fibre there.
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