The printer and fax work fine so obviously it is connected to my PC OK, but when I try to scan, nothing happens for about one minute, then it says" Scanning Error. Cannot Connect to PC". I'd appreciate any help you can give me.
Uninstall and Reinstall the software
1 On the Windows taskbar, click Start, choose Programs or All Programs
(XP), choose Hewlett-Packard, choose hp officejet 6100 series, then
choose HP Uninstaller.
2 Follow the directions on the screen.
3 If you are asked whether you would like to remove shared files, click No.
4 After the program finishes removing the software, disconnect your
HP OfficeJet, and restart your computer.
5.Do not reconnect the Officejet now
6 To reinstall the software, insert the HP OfficeJet 6100 Series CD-ROM into
your computer’s CD-ROM drive, and follow the instructions that appear.
7.After the software is installed reconnect the usb cable and allow the
computer to detect and install the software
If this doesnt work then get back to me
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Awesome! Nice job. This did the trick and everything is working well now.
Thanks a lot.
Steve
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