Question about HP Officejet J5780 All-In-One InkJet Printer
I can print out an alignment sheet, but when it tells me to scan the alignment sheet the screen reads 'no scan options, refer to device documentation to troubleshoot' but i dont have the 'device documentation'.
I had same problem. I uninstalled and reinstalled, this time it did not help. Here is what I had to do to SCAN and it worked. It's just a few extra steps. Double Click "MY COMPUTER", You will see the SCANNER, Double Click "Office Jet J5700", it will Say Reading Picture. Then it automatically goes to "WELCOME TO SCANNER & CAMERA WIZARD", click NEXT. You will see 3 options: I chose Black and White Text, click NEXT. 1. Type Name of this group of pictures (type what you want to call your SCAN). 2. Select a file format, mine just said TIF (TIF Image) 3. Choose a place to save this group of picutres: Mine said: C:/Documents & Settings/Default/My Documents/My Scans And it worked, hope it works for you.
Posted on Mar 15, 2017
You document was place in a different direction, try to place the document in the right place and scan again.
hope this helps
Posted on Aug 06, 2009
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