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Sandy Arnold Posted on Apr 05, 2019

The scanner was disabled by accident by a co worker and now we can't do anything. how do i correct it back.

  • Terry
    Terry Apr 05, 2019

    Hi Sandy Arnold, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    Ask a manager to help you find out what type of equipment and manufacture it is, and see if technical support can be obtained through your company.

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Anonymous

  • Posted on Sep 11, 2010

SOURCE: We have a Avaya MLX-20L phone system, we need to

You will need to log into the admin mailbox of teh voicemail. But there are a few different voicemail systems on that system. Do you know which you have?

Merlin Mail, Merlin Legend Mail or Merlin messaging?

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Help! TC4 scanner Scan to file not saving to the saved path!

Hello! I'm sorry to hear that you're having trouble with the scan to file feature on your TC4 Scanner. Here are a few troubleshooting steps that you can try:

Check the permissions on the destination folder: Make sure that the user account running the scan to file feature has write permissions to the destination folder. If necessary, try changing the permissions to allow write access.

Check the file format: Make sure that you have selected a file format that is supported by the scanner and that you have specified the correct file extension in the file name. Some scanners have limitations on the file formats they can save to.

Try a different destination folder: Sometimes, there can be issues with a specific folder or drive that prevent files from being saved. Try saving the scanned file to a different location to see if that resolves the issue.

Check the scanner settings: Make sure that you have configured the scanner settings correctly for the scan to file feature. Double-check the settings to ensure that everything is set up correctly.

Update the scanner driver: Make sure that you have the latest driver for the scanner installed. Sometimes, outdated drivers can cause issues with scanner features.

I hope that one of these solutions helps to resolve the issue. If you continue to have trouble, you may want to contact the scanner manufacturer or consult the user manual for further troubleshooting steps.
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We have a Avaya MLX-20L phone system, we need to change one of our co-workers voicemail but do not have the login or password from the previous co-worker who used that extension? Is there a way to overirde...

You will need to log into the admin mailbox of teh voicemail. But there are a few different voicemail systems on that system. Do you know which you have?

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Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.
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The feature should't reset itsself after you enter feature #85 (or press the DND button again). A co-worker isn't accidently turning it on are they?
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I assume that the program sequence that you started with was:
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