A good troubleshooting technique with vacuum cleaners is to flip it over and instead of focusing on the bag, you focus on the road heading mechanism that catches all the dirt and debris. Go and use scissors and or a knife to try to make sure that the rotating mechanism is able to spin freely then you can get the vacuum cleaner over and try to turn it on again to see if it’ll work after that.
What model is it ?
SOURCE: my dyson losing suction. Had it for a few years
Check your filters. More info and video tutorials here: Looking after your Dyson.
SOURCE: how do i open the bin to clean the mess on a Dyson
Hi there,
The bin of the DC07 is designed to empty hygienically from the base when you pull the trigger under the bin handle. If you're not clear on how to do this, you might find it helpful to refer to the user guide supplied with your cleaner. In case you don't have yours to hand, here's an online copy:
http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf
If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Kind regards,
Jack
Dyson Customer Service
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