Question about HP Deskjet 6980 InkJet Photo Printer
My 6980 has the power light and the resume light blinking together. when I press the resume button, the cartridges move a little and the light comes back on. There is no paper jam.
Ok so for this situation you have to do a cold reset, and by this you have to go ahead while the printer is still power on, disconnect the power cord in back of the printer, and wait for about two minutes. power on the printer if printer still has the blinking lights then go to step 2.
step 2-after this check the printer if light are still blinking, then your going to remove all printheads, remove paper, and then unplug printer power cord from printer and also from the wall outlet, wait for 20 seconds, then power on the printer, wait for light to flash then install the printheads, put paper, and press the resume button.
*** always connect your printer to a wall outlet never to a power strip, the power strip robs some of the power from the printer***
and this should fix the problem if it doesnt then the carriage might me malfunctioning . hp recently did a recall on some printer with the 6940 and some of the 6980, that the carriage broken.
Hope this help!
Posted on Mar 06, 2008
After reading all the contributions I took a closer look. The 6980 I have was scored from a dumpster probably for this problem. Didn't want to invest in ink carts if it was going to be junk.
I saw the print head only move back and forth a few inches, no matter where I located it. Seemed to get confused if it was located near or fully to one side or the other.
Noticed the metal band in back of the head-- it runs the entire width. It has tiny slots in it for the head to know where it is. This one had a noticeable amount of gunk on it. Used isopropyl alcohol on a lint-free blotter to remove the dirt (probably inked up paper dust) and let it dry.
Powered up. It 'homes' the head every time.
Now to invest in ink carts.
Posted on Dec 05, 2008
I am reviving the dead here. I have been having this problem for awhile. Just noticed the the flexible PCB that the cartridges plug into has been damaged. Hard to say what caused the puncture. I am going to assume that this is the source of my woes and it looks like I finally need a new printer.
Posted on Feb 10, 2014
I still can't get the cartridge unstuck can you send me step by step to disassembling ?? I wasnt able to do this yet and am afraid to break something. Oh, did you try to reset by re setting the wireless ?
my email is [email protected]
Posted on Oct 14, 2008
Hmm... Solution did not help. Still not working
Posted on Sep 20, 2008
I have encountered the same issue. The pwr light and resume light are flashing. Pressing the resume button results in the carraige moving 1 to 2 inches and then returning to the park position, and the lights resume flashing. This problem was caused when an envelope jammed in the printer. I have discovered a number of other users that have encountered the same problem for the same reason.
I am currently trying to resolve the issue. I found that the flashing lights are supposed to be telling me the print carriage is stuck. I took the printer apart and found that there is a plastic piece that is attached to the drive belt. This plastic piece rides the carriage bar and moves the print carriage. I took the carriage off the bar and saw that this plastic piece became partially detached from the drive belt. Because of that, the print carriage is hitting a mechanical support and the head will not move any further. This is easy to diagnose because, with the printer off, the carriage cannot be manually moved more than a couple of inches from its parked position. Normally, you should be able to move the carraige across the width of the printer.
I have actually been able to disassemble and repair the piece behind the print carriage. I have reassembled it and the carriage moves freely now. However, I still have the same lights flashing and have discovered that might be due to the carriage not being in the expected position at power up. I have tried repositioning it a few times but am not having success. I have also tried the reset procedure and the suggestion to remove power completely for 30 seconds (when the printer is powered up).
Does anyone have any other suggestions? My original problem was definitely a "stuck" print carriage and I definitely now have that corrected. I am hoping to find this last issue can be easily addressed.
Posted on Oct 13, 2008
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