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How to recover data from a dead Seagate external hard drive for beginners

Posted by Ronald Hughes on

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raysaw

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This has worked a few times for me, and it wont dsmage the drive. If it wont work at all, put it in a freezer bag and place in the freezer for a day or two. Take it out and hook it to your pc. It may run, and if it does you may be able to copy off your data to anoyher drive. If it stops working after a while, put it back in the freezer and try again. Sometimes this works an sometimes it doesn't.

Posted on Mar 27, 2019

Brent

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It depends on what you are calling “dead”. If it won’t power on or spin, or if you hear a clicking sound, you are screwed. If it appears to work, but you just don’t see your files, there are several paid and free data recovery tools available online.

Posted on Mar 27, 2019

Myls Yu

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Tutorial to recover data from dead Seagate external hard drive

Step 1: Download & install iBoysoft Data Recovery on your computer.
Step 2: Connect the dead Seagate external hard drive to your computer.
Step 3: Launch iBoysoft Data Recovery and choose the dead Seagate external hard drive.
Step 4: Click "Next" to search for lost files on the dead Seagate external hard drive.
Step 5: Preview the searching results. After that, select the lost data and click the "Recover" button to get them back.
Step 6: Have a check to ensure all lost data have been recovered.

Posted on Mar 27, 2019

4 Related Answers

Anonymous

  • 3153 Answers

SOURCE: I have a dead hard drive 2.5" SATA

If it is truly dead and you MUST have the information from it then the only real alternative is to send it to a data recovery expert. These services are NOT cheap
If it clicks or makes random noises clicks pings etc then it is most likely dead I am afraid.

Posted on Aug 24, 2009

Anonymous

  • 6831 Answers

SOURCE: Seagate Free Agent Desktop 500 GB USB External Hard Drive

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Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 27, 2010

Anonymous

  • 6831 Answers

SOURCE: Dead Seagate external hard drive

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

SOURCE: Hello I recently purchased a Seagate

Yes you can recover data from data recovery software. Purchase software to recover data then you can recover data easily. you can purchase low cost software online to recover data. Let me know if you need further assistance. Thanks for using FixYa.

Posted on Jul 12, 2011

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DATA RECOVERY

Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


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