Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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KONICA MINOLTA C300 GIVES JOB WAS NOT RUN CORRECTLY ERROR

The problem started when the ISP chenged it's dns an smtp servers. Only one user can scan to e-mail ok. All others give the same error. A C250 in the same office is working fine.

Posted by scottm125 on

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Konica Minolta Error Codes and Solutions

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Change your dns and smtp in the copier. Go to your browser and type the IP of your copier in the address bar. You'll find these settings in the Network section, the administrator password is '12345678'or '00000000'

Reset your Toners and Imaging units for Minolta Bizhub and CF series.
http://www.chipreset.eu

Posted on Sep 03, 2009

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Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...


You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

Nov 04, 2013 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Cannot send email but I can receive email. What is the problem? Yahoo email


Hello, ''Wanda'' sorry, for your problem. If you're able to receive but unable to send mail using your POP mail client (such as Outlook), please review the possible troubleareas below. SMTP Server In the fight against unsolicited commercial email (spam), some Internet service providers require their subscribers to send mail through the ISP's own SMTP servers. If you experience problems sending email, please contact your ISP to determine if it requires different SMTP server settings. Youwill need to use the ISP's SMTP server in place of Yahoo!'s SMTP server when configuring your POP mail client. The following is a partial list of ISPs that require you to use their SMTP servers. If your ISP is among them, try replacing the Yahoo! SMTP server with the ISP server in your POP mail client settings, or consult the ISP's help files. If your ISP does not appear in the list below, please contact your ISP directly for more information. Thanks

Oct 01, 2011 | Yahoo Mail

1 Answer

WorkCenter M118 it stop sending scan over email. Insted of sending it print the NDR with error E11202


Solution : Make Sure the SMTP (Mail) Server is an Open Relay Server or Uses POP-Before-SMTP Authentication The mail server being used must be an Open Relay server or use POP before SMTP authentication. If the mail server being used requires SMTP authentication, the scan to e-mail process will fail. The WorkCentre is unable to access the mail server when SMTP authentication is required. Contact your Internet Service Provider (ISP) or System Administrator for additional information.
NOTE: The WorkCentre was designed to send e-mail through internal corporate mail servers. In most cases, if using your Internet Service Provider (ISP) mail server, the scan to e-mail process will fail because most ISP mail servers require SMTP authentication to send mail. Contact your ISP for additional information.

Feb 24, 2011 | Xerox WorkCentre M118 Black and White...

1 Answer

Scan to email gives server response error in home network. SMTP server tried by IP address and DNS name. Port 25 Authorisation POP for SMTP. The other authorisation types give a network error straight...


I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication.
Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server.
Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"

Feb 20, 2010 | Ricoh Aficio SP C222SF All-In-One Laser...

3 Answers

Tried to send e-mail error host SMTP could not be found error code ox8oocccod do not understand what that means


It sounds as though you're using Outlook to send email to and from and ISP and not to or from a Microsoft Exchange server. If so, then the following applies.

The error message means that there is a configuration problem with your email account settings. This error usually happens when an error has been made when specifiy the name of the outgoing (SMTP) mail server.

Note: It may be necessary to contact your ISP to obtain their specific mail server information. The standard port number for Incoming mail (POP3) is 110. The standard port number for Outgoing mail (SMTP) is 25.

Here's what you need to do to verify your settings:

1. Contact your ISP to obtain their specific mail server settings.
2. Open Outlook
3. Click on the "Tools" menu item then click on "Account Settings".
4. Make sure you are on the "Email tab" of the account setting dialog box.
5. Double click on the email account that is listed under "Name".
6. The Internet Email Settings dialog box will appear.
7. Look for the heading "Sever Information". Below that heading you will see Incoming and Outgoing Mail Server . Verify the names of your mail servers match the information given to you by your ISP.
8. If your ISP have provided you with port numbers other than those listed in the note above, perform steps 9 to 12. Otherwise proceed to step 13.
9. From the Internet Email Settings dialog box, click on the "More Settings" button.
10. Click on the "Advanced" tab.
11. Change the Incoming and Outgoing mail server ports to match the information provided by your ISP.
12. Click the OK button to save the changes.
13. Click on the "Next" button.
14. Click on the "Finish" button.
15. Click on the "Close" button to colse the account settings.

Outlook will now be configured properly to send and receive Internet Email.

Sep 13, 2009 | Microsoft Office Home and Student 2007...

1 Answer

Brother MFC-7840W won't connect to gmail. DNS resolution error.


I'm pretty sure that the problem (though the machine indicating otherwise) is that gmail requires SSL, and the Scan to Email (server) doesn't support SSL. If this is the problem, you can easily check it out by trying to use some other mail, with another SMTP server, which doesn't require SSL.

Jun 13, 2009 | Brother MFC 6490CW InkJet Printer

1 Answer

My mobile is samsung E250 When i send any mail from my mobile it gives error for DNS error i set yahoo mail account smtp and pop3 setting and use airtelgprs & airtel live. Ps help me....


the dns setting are not correct apparently.
try these settings and make sure you include the proper port setting

Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (port 110)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (port 25)

Airtel settings:

Airtel live:
Connection Name> Airtel Live
Data bearer>gprs
Access point name>airtelfun.com
User Name/Password>(leave blank)
Authentication>Normal
Homepage>live.airtelworld.com
IP Address>100.1.200.99
Connection Security>Off
Session mode>Permanent
Mobile Office:
Connection Name>Mobile Office
Access Point Name>airtelgprs.com
Homepage>www.google.com
IP Address>0.0.0.0
Rest all similar to Airtel live as given above.










Jun 05, 2009 | O2 Samsung SGH-E250 Cellular Phone

1 Answer

Scanning


Follow the instructions below if you run into any configuration problems report back to this site and I will be notified by email.
-
Scan to E-mail allows a scanned document to be distributed to one or more e-mail addresses. This feature allows e-mails to be sent from the printer directly to an SMTP mail server.

NOTE: This solution assumes Microsoft Internet Explorer is being used as the web browser. Other web browsers may vary. You may need to contact your System Administrator to perform this solution, as it requires knowledge of the network’s email system.

The printer will have to be configured for TCP/IP (IP Address, Subnet Mask, Broadcast Address, Gateway Address). Before you begin, print a System Settings List and make sure the printer has an IP Address and that Internet Services is enabled. See the Related Items below for additional information.
NOTE: An e-mail server must be configured properly and running on the network to perform this solution. The IP Address of the e-mail server is required.
  1. Open an Internet browser window on the workstation.
  2. Enter the IP Address of the printer in the Address field, and then press [Enter] on the keyboard. The Internet Services window will be displayed.
  3. Click on [Properties]. The Properties window will be displayed.
  4. Click on [Machine Details] from the list on the left side of the window.
  5. Enter a valid SMTP Compliant e-mail address in the Administrator E-mail Address field.

    NOTE: When entering the address the SMTP-compliant format must be used, for example, [email protected] Any replies to e-mail sent from the printer will go to the address specified in the field.

  6. Enter a valid SMTP Compliant e-mail address in the Machine E-mail Address field.
  7. Click on [Apply New Settings].
  8. If prompted for a user ID and password, enter the administrator user ID and password in the fields provided, and then click [OK].

    NOTE: The default user ID and password is admin and are case sensitive.

  9. Click on the [+] next to the Protocol Settings folder. A list of items will be displayed.
  10. Click on the [E-mail] link. A list of settings will be displayed on the right side of the window.
  11. Select the receiving protocol to be used from the Receiving Protocol pull-down menu.

    NOTE: Contact your System Administrator for more information regarding the receiving protocol of your e-mail server.

  12. Enter the IP Address of the POP3 Server in the POP3 Server Address field.

    NOTE: There is no option to set a DNS Host Name for the POP3 Server. Contact your System Administrator if you require additional information.

  13. Enter the username for the POP3 account in the POP User Name field.
  14. Enter the password for the POP3 user name in the POP User Password field.
  15. Enter the password again for the POP3 user name in the Confirm Password field.
  16. Enter the IP Address of the SMTP Server in the SMTP Server Address field.

    NOTE: There is no option to set a DNS Host Name for the SMTP Server. Contact your System Administrator if you require additional information.

  17. Click on [Apply New Settings]. A page will be displayed asking for the printer to be rebooted for the new settings to take effect.
  18. Click on [Reboot]. A 'Do you want to Reboot?' message will be displayed.
  19. Click [OK] to continue with the reboot.
  20. Click on the [X] in the upper, right corner to close the window.

Jun 20, 2008 | Xerox WorkCentre M-24 Color Copier

1 Answer

Lanier LD 024c


You need to check the DNS server. Press user tools, system settings, interface settings. This screen will display IP address settings. There is a DNS selection. Put the Ip address for the DNS in there. (obtain by, Windows desktop screen, Start, run, type cmd in the input box, enter, at the prompt, type ipconfig /all. it will bring up your settings. write down the DNS setting.)

Now, your SMTP server setting can be obtained by going into your Email account settings. There will be a spot for servers. If you are using Microsoft exchange server, you can use the server name or its IP address. Otherwise, it will be your ISP email server setting. You can just call your ISP and get the outgoing server name. Once obtained, go into user tools. system settings, file transfer and plug in into the SMTP option. I think if I'm not mistaken, there is a connection test there as well. (The 024 might be too old to have that) That should do it. You may need to enter in a email name and password for athentication.

If you have any problems, you can call the Lanier help desk too. 800-424-1573

Apr 14, 2008 | Office Equipment & Supplies

1 Answer

Scanning Problems


mail server issue. check your outgoing mail server. Most smtp depends on your isp. for instance, use smtp.sbcglobal.net for at&t isp. if you have an exchange server use your exchange server's outgoing mail.

Hope this helps!

chris
www.willhelpu.com

Jan 22, 2008 | Konica Minolta Bizhub-200 Minolta Printer

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