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Willem Reese Posted on Mar 16, 2019
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Samsung refrigerator ice maker tray not refilling with water. Water line and valve seem to be OK.

Samsung RS2533SW Side-by-Side, about 10 years old or so. Ice maker tray is not filling with water. I swapped wire leads from door water dispenser valve to ice maker valve, and water flows to fill the tray when door dispenser switch is triggered, so water line to ice maker is not frozen and its valve works. The ice tray still periodically goes through its dump cycle, but of course, there's no ice delivered. Should I go ahead and replace the little control box that has the tray dump motor, switches, etc. at the front of the ice maker assembly, or is there something else I should check first? Before it stopped filling, we occasionally found the bin had run out of ice, and the tray was stuck in the twisted "dump" position, so there's that issue with it already.

2 Answers

Chris Walker

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  • Samsung Master 1,573 Answers
  • Posted on Mar 17, 2019
Chris Walker
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Lawrence Oravetz

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  • Samsung Master 10,558 Answers
  • Posted on Mar 17, 2019
Lawrence Oravetz
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Replacement ice makers are available. The motor that dumps the ice also turns the electrical contacts that operate the water valve that fills the tray

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5 Related Answers

Anonymous

  • 237 Answers
  • Posted on Feb 27, 2007

SOURCE: Ice Maker Dumping Water into Collection Tray.

Not to plug any company but... if you get Sears to fix it ask them for a Master Protection Agreement on it, that "Warranty" will cover most everything like that where the typical warranties don't. Just a thought if you don't want to "eat getting it fixed" ever again. Thanks for the post to others, it really helps if people know not to wait on such issues.

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Anonymous

  • 473 Answers
  • Posted on Oct 10, 2007

SOURCE: Whirlpool Side-by-Side Refrigerator No Water to Icemaker or Door

Check to see that you do have water to the water valve on the fridge. You can disconnect right where the water line goes into the valve on the fridge. Next, if you can, check power at the valve while activating the water dispenser. If you have power at the valve when activating then the water valve is bad. Let me know what you find.

Anonymous

  • 1314 Answers
  • Posted on Jan 02, 2008

SOURCE: Ice Maker Overflowing

i would recommend changing the water valves as they may be sticking or leaking now you can take the icemaker loose get a small baby bottle short the terminals to cycle water fill catch it with the bottle and see how much water it dumps should be about 4 ounces if the valve leaks will over fill the ice maker over a period of time say the valve is leaking a few drops at a time and the bail arm has the icemaker shut off because its touching ice in the bin but the water just keeps dripping down the fill tube till it runs over did you replace the whole icemaker or just the motor module

Anonymous

  • 11 Answers
  • Posted on Mar 16, 2009

SOURCE: Whirlpool Side By Side not making Ice, but water dispenser works

I just resolved an issue with my kenmore elite side by side refrigerator icemaker (model 106).
It was expensive because I took the long road to fixing the unit myself.

My problem: No water going up to the freezer water dispenser into the icemaker but the water in front of the door working just fine.

-first thing i tried was the simplest. The Internet is clogged with this miracle fix of using a hair dryer to melt the frozen water line going to the dispenser output. This is highly unlikely for our model since the water line is protected within the refrigerator frame.

-2nd thing I replaced my water filter (thinking that there wasn't enough water pressure to trigger the solenoid valve. $40, and still no luck.

-3rd thing was I tested for voltage going to the solenoid. No voltage going to solenoid, so I wasted $30 for a new solenoid.....still no water.

-4th thing was I ordered a new IR sensor and receiver (since the reciever end is where the relay that sends the voltage to the solenoid to turn on and allow water to go up to the dispenser).
My IR sender and receiver appeared to be working flakey.
Installed, still no water. $58 BUCKS ON EBAY (EVERYWHERE ELSE $100+)

-I finally removed the freezer front little white door, I TURNED OFF THE FREEZER SWITCH SO NO VOLTAGE WAS PRESENT, removed the release latch underneath the freezer unit and disconnected, and removed the freezer unit to inspect it further.
When I removed the protective white cover that covers the mechanical wheel, I had a few parts come flying out of it. Turns out that the wheel accessories were damaged. THERE ARE NO REPAIRABLE PARTS ON THE FREEZER UNIT. I FOUND ONE ON EBAY FOR $39 BUCKS + $9 SHIPPING! $48 BUCKS, SWAPPED THE HARNESS AND BOTTOM COVER, AND IN 20 MINUTES, I WAS BACK IN BUSINESS. STARTED MAKING ICE IN ABOUT A HALF HOUR!!!!!

when in doubt, replace the freezer unit for $48 bucks! 7 out of 10 times it will fix your problems. All techs replace the IR set at the same time too which will set you back another $58 bucks.
Good luck! ;)

Anonymous

  • 1218 Answers
  • Posted on May 25, 2010

SOURCE: Ice maker stopped working

Good day,
A step by step procedure should resolve your problem. If the dispenser is working, you can skip that step.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

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Related Questions:

0helpful
1answer

Samsung side by side ice maker not working

You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.

The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.

You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]
0helpful
1answer

Whirlpool ED5VHEXVQ03 side by side. Ice maker is not making ice. Checked water line - okay. Checked water valve - okay. Water filling tray - okay.

Whirlpool Ice Makers are about the hardest working part on your refrigerator and their average life is about five years. You can fill the tray with tap water if the ice slots are already empty and let the water freeze. If after the water freezes and the ice drops to ice bin then the water control valve.

Click Here=> 4389177 Water Inlet Valve will need replaced. You mentioned the water is filling the tray OK then my focus would be on the ice maker.
sea_breeze_209.jpg

Click Here=> W10190965 Ice Maker Assembly

sea_breeze_210.jpg

Most times it is less expensive to just replace the ice maker module. Here is a helpful video that helps explain everything about the Whirlpool Ice Maker below. If you find this solution helpful please rate my solution, Thanks Sea Breeze



0helpful
1answer

We have a whirlpool gold conquest side by side refrigerator. Water dispenser works, ice does not. Stopped suddenly making any ice. How do we fix it? It's only 2 years old.

Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it's frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don't refill with water.
ICE MAKER NOT GETTING WATER
Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.
0helpful
1answer

No water going into ice box of icemaker. Motor seems to be working ok. Checked hose not snagged.

Most times that will be the water control valve on the rear of refrigerator and most times they come as a pair or dual one side for water dispenser and other side for the ice maker. You can test to see if the ice maker is defective by turning switch on and fill with tap water. When it freezes and dumps but no water refills the ice maker then the valve for the ice maker side is defective and will need to be replaced as a pair. If you fill ice maker with water and it freezes and then does not dump then most likely the ice maker is defective.Thnks Sea Breeze
0helpful
1answer

Icemaker does not make ice after first harvest.

theres whats called a cam inside of the ice maker and that is more than like;ly the problem. you can but your own ice maker from place like first service. good luck.
1helpful
1answer

Kenmore side by side refrigerator model 106.5702 will not make ice.

your ref board seems to be working fine
Did you test the water valve???
if yes and water valve works, than replace the Ice Maker
0helpful
1answer

Samsung Side by Side RS2544SL Freezer will not fill tray with water

Your problem may be in the water supply. Where the water connects to the back of the unit there is an electric valve, not a pump. The electric valve inlet orifice may be restricted, Shut off water supply and clean or replace the electric solenoid valve.
1helpful
1answer

Ice Maker problem

There is a water valve that "feeds" the ice maker. When the Ice maker makes ice it sends a signal to the water valve, it opens for approx. 7 seconds and fills ice tray with water. Another cause of no water in IM could be frozen water line where it feeds the IM.
0helpful
1answer

Ice-maker problem

ok do you have a meter a volt meter ill tell you a better way to do it go to the back of the refrigerator and un plug the water valves then open the freezer door turn on the water if you hear the water running replace the valves if you don't replace the ice maker module the range for pressure is 30-120psi the valve just might be sticking from being dry for so long
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