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Epson C1100's show toner low for a long time before it actually needs replacing (usually have another 500 - 1000 copies left). This is to give you time to order a new one. When it is completely empty you will get a message saying replace K toner and the cartridge will be moved into the front position ready to remove it. If you really must replace it before it is empty let me know and I will try to explain how to do it, although it is quite involved.
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You need to remove the cyan cartridge, and thoroughly clean the inside of the printer (please use proper printer cleaning kit, not a damp cloth!). The sensors can get crudded up with loose toner inside the machine.