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Darren Grant Posted on Feb 19, 2019
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Model WDT710PAYW6. Why doesn't door latch engage and stay closed?

1 Answer

Tom Chichester

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  • Whirlpool Master 62,329 Answers
  • Posted on Jan 10, 2021
Tom Chichester
Whirlpool Master
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The latch may be misaligned, damaged or defective.

5 Related Answers

Anonymous

  • 185 Answers
  • Posted on Mar 24, 2008

SOURCE: kenmore 90 series gas dryer door will not stay closed

try adjusting the door

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Apr 18, 2008

SOURCE: Sharp Carousel Microwave door latch stopped working door won't stay closed

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

We have *critical* safety & disassembly info at our site, linked here: http://tinyurl.com/yzjozk

We also have this full service manual at our site: http://www.microwavedisplay.com/R1480_R1481_R1482_sm.pdf

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

We're happy to help and we appreciate your thoughtful rating of our answer.

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Anonymous

  • 8 Answers
  • Posted on Oct 25, 2008

SOURCE: Door won't latch, interior light stays on, dryer will not start

it appears that someone bent the door or the hinge. that is my first guess.

Anonymous

  • 1 Answer
  • Posted on Feb 25, 2010

SOURCE: dishwasher door won't latch closed

Please tell me, did you find out what's wrong - because this has happened to me now. :(

Anonymous

  • 15935 Answers
  • Posted on Sep 30, 2010

SOURCE: whirlpool duet washer ghw9250mw1 door won't close ...

1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.

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1answer

Repaired latch inside door, but when I close the door the light stays on and reads close door

Repaired latch inside door, but when I close the door the light stays on and reads close door
How To Fix A Stuck Latch If your door can open correctly but can't close without getting stuck, it's likely an issue with the latch. Multiple issues can compromise door latches, such as a mechanical error, worn down latch components, broken door handle cables, and more. If the latch is simply stuck, you should be able to fix this yourself without taking your car to a mechanic. Just take some oil lubricant, like WD-40, and spread/spray it into the latch mechanism of your open door. Let the oil soak in for a little bit, then use a microfiber cloth to rub the oil into any visible parts of the latch. While performing this task, check to see if you can find any rust on latch components. If you do, use a piece of steel wool to scrape the rust away. Once removed, try opening the latch with your door handle to confirm that it is once again functioning correctly. In some situations, your latch may accidentally be closed when it should be open. This can happen for multiple reasons - sometimes due to an electrical glitch or a mistake made while repairing the door. Either way, if you have a car door with a closed latch, try opening your door and looking at the latch to determine its orientation. Then, open a functional door and look at the latch to see how it's supposed to be. A working door will have a latch with "open" jaws. These jaws can catch the door jamb anchor and rotate into a closed orientation to secure the door. If the latch's jaws are already closed, it can't engage with the anchor or close properly. To fix this issue, take a screwdriver and hold the door handle in the open position (pulling if necessary). As you pull the handle, rotate the latch with your screwdriver into the correct orientation. If needed, ask a friend or family member to help you hold the door or hold the handle open for you while you perform this action. Once you have moved the latch into the correct orientation, test the door handle a few times. The latch should open when you pull the door handle, and the door should again be functioning correctly.
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My son disengaged the latch while the door was open. Then he manually closed then opened the door. When I got home the door was half open and not latched. the trolley on the track was approx 3ft away

If the track is a screw thread, then just latch the door anywhere along the track, and it will realign itself.
If the track is a chain-drive... then push door up until it clicks into latch.

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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This problem is usually the front door latch "interlock" is not engaging. This is the safety device which keeps you from opening the door and pouring gallons of water on your feet. When you close the door, if the machine DOESN'T recognize it's closed - all electricity is cut off and the machine does nothing. If the machine DOES recognize the door is latched, the latch will lock and you can't open the door (for about 90 secs after you turn it off or unplug it). Does the door LOCK when it's closed? If not, just close it harder several times. A medium "slam" almost always takes care of a "sticky" interlock - and it doesn't hurt anything.
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Drivers side door will not stay closed locked or unlocked.

Check the latch mechanism on the side of the door away from the hinge. The easiest way I can think of to do this is to push a large bolt (about the same size as the door latch pin on the frame) into the latch mechanism to simulate the door closing action. The latch should close over the bolt and not allow you to pull the bolt out in the door open direction unless you open the door handle.

If the latch works properly, check the door alignment to make sure it is actually engaging the pin.
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