Hello,
For the Sansa Fuze, the selection Shuffle Mode is correct, just like you told:
In Main Menu > Music > Submenu > Music Options > Shuffle Mode:
1. Select Shuffle.
2.
Use thumbwheel to choose Shuffle on or Shuffle off.
(to play songs in random order, set Shuffle to ON).
3.
Press Select to change the Shuffle mode.
See page 9 (=page 6) of the manual in pdf format for the Sansa Fuze:
http://mp3support.sandisk.com/sansa/UserManual/FUZE/fuze_userguide_en.pdf
Thumbwheel: 5
Select button: 9
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