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Just spoke to Samsung tech support 1-877-213-1222. They said you need the remote. Press up, right 533 several times and it will ask you on the screen to reset to defaults. If this doesn't work then you'll have to send the unit in for repair. There has never been a firmware update for this device so I wouldn't waste the money if the reset didn't work. Samsung DVR's have gone downhill sharply in quality over the last 5-6 years.
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How to COMPLETELY reset the SAMSUNG SDR-5100N when you`ve forgotten the password and it isn`t the default:
1) Make sure you are just seeing screens on the monitor
2) Push the [DVR] button on the remote so you will send the right commands
3) Enter the following seven key sequence in your remote control [FREEZE] [ALARM] [FREEZE] [ALARM] [FREEZE] [MENU] [ENTER]
4) A menu will pop up asking if you wish to do a factory reset your DVR (you do)
5) You will get a message that says "wait until your system turns off"
6) You will be asked to disconnect the power cable. You should do this for 10 seconds. When your system comes back on you can enter the default login of admin and 4321.
Samsung customer support is superb. You can call 1-877-213-1222 and choose option 2. It won`t list DVR`s starting with "SDR" as ones that can get support on that line, but it is indeed the right place. Hopefully now I`ve saved you 30 min on hold though.
Read more: How do I reset admin password on my Samsung sdr-5100N? - I forgot my admin password for my Samsung sdr-5100N so I need to reset my whole system./ OK OK ::
For nearly all Samsung Security DVRs, the default password is 4321. If it hasn't been changed since setup, then you can just use that to access the DVR. The default password is included in the reset procedures for completeness. If you have changed your password or access code for your Samsung Security DVR since it was setup, or if you changed it during the initial setup, use that password in place of the default password. The password will be the latest password that was set on the DVR. If no password has ever been set, then it will be the default.
Steps to Reset your Samsung Security DVR
Samsung Security DVR Reset Procedure #1
Reset the unit to factory by pressing both [MODE] and [PTZ] button for 5 seconds
Then enter the 4321.
Samsung Security DVR Reset Procedure #2
Reset the unit to factory by pressing both [MODE] and [CH2] button for 5 seconds
Then enter the 4321.
Samsung Security DVR Reset Procedure #3
This reset will work on Android based DVRs only. All steps are performed on the device itself.
Turn the device Off
Wait 2 minutes
Press and hold the following buttons
POWER,
HOME
VOLUME UP
The unit should power on. Once it does, you can release power.
Use the volume UP and Down buttons to select "Wipe/Factory Reset" from the recovery menu.
Activate the reset using the HOME button.
When the DVR goes through it's setup again, it will be at factory defaults. The password will be 4321.
Samsung Security DVR Reset Procedure #4
This reset will work on SDR models. It may also work on other models.
With just the cameras showing, press the following in quick succession using the remote:
Freeze
Alarm
Freeze
Alarm
Freeze
Menu
Enter
Make sure you press them quickly, one after the other. If it doesn't work the first time, try doing it several times. It can take many tries to get the timing right. If/when it works, you should get a screen that gives you the option to reset.
Samsung Security DVR Reset Procedure #5
This reset will work on SDR models where procedure #4 failed. It may also work on other models.
Press the DVR Button to place the system in DVR Mode
Press:
Freeze
View
Return
As with Procedure #4, you may need to press Freeze, View, and Return in in quick succession a few times to get it to work. The timing can be tricky.
Samsung Security Reset Procedure #6
Courtesy Sergio Ayala
To factory reset the SDR-B74301
Reboot the DVR
Once the DVR has rebooted, enter the following sequence on the remote:
UP, RIGHT, 5, 3, 3
You will be prompted to do a factory reset. Confirm
This has been confirmed by several people. Thank you, Sergio! If this works for you, please thank him in the comments below. CCTV Networking Technical Support
Just do a factory reset to this set, and check. To do it, you've to enter its service mode option. If you wish to get some details; check the site linked here. Viewing it in "Mosaic" will make surf easy. http://electronicshelponline.blogspot.com/
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