SOURCE: Samsung CLP 500 Error message 'Replace transfer roller'
You need to enter the hidden engineer menu: turn the printer off then turn on again whilst holding down the enter key on the control panel. It should say something like EDC menu on the display and you can scroll through several menus to find the one about resetting counters. Be careful not to play with other options as you can screw the printer up if you don't know what you're doing!
Here is it USER MANUAL WHERE IS LOCATED CTD SENOR
http://www.usersmanualguide.com/samsung/printer__color_laser_printer/clp-500
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