Bluetooth won't go in to pairing mode...after flashing blue, it goes red...it is fully charged
Hold the volume buttons on the side while holding the call button for 10 seconds. It will reset the bluetooth and remove any other devices it may have been paired to. Then turn it off, back on and it will eventually stay lit blue and then you need to set it up through your phone. I hope this helps, I had the same problem and mine is working fine!
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