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Posted on Nov 26, 2007
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Websites not displaying while connected

Any website I go to will not display. I am definitely connected to my ISP while doing this. I have checked wires and connections, done a diagnostic. Still won't display. I don't know if this is a software or hardware problem. Pretty sure it is not an ISP problem.

 

This started when I got a message box asking me if I would allow a connection with an outside source and because I wasn't comfortable with the site I had just clicked on, I said no. Does that make any difference?

 

Thanks, Susan



while opening firefox it says that we have to close .sorry for inconvienience. please report to microsoft

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  • Posted on Nov 26, 2007
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Good morning, Susan;
Hmmmm, sounds like an interesting one! Doesn't sound like hardware or even software. I think that we are dealing with a configuration problem.
Maybe you answers to a couple of questions might bring us closer to a resolution. First, can you presently send and receive e-mail?
When you stated that you had done a diagnostic, what diagnostic or type of diagnostic did you do?
What type of operating system are you using? Vista, XP home or Pro, Windows 2000, or.....?
Let me know and we'll go from there.
Thanks, and have an excellent day!
Ron-

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  • Master 2,961 Answers
  • Posted on Nov 26, 2007
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Even pressing no would of activated a spoof web page, run your anti virus and spyware programmes and delete cookies, temp internet files and history.

You may need to do this in safe mode (pressing F8 on boot up) as the programme is obviously running in the background.

Also click Start>run, then type msconfig, a box will pop up, click on start up tab and look for any suspicious programmes, that may relate to the pop up that you got, if so untick it and than restart your pc.

Also check that your homepage has not been hijacked, IE7 allows you to see what activex controls are being used in your browser, and you can dissallow them, but i am not familiar with Firefox browser.

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Good luck...
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