What is phone system connected to ?
A land line ?
what sort of diversion ?
unconditional *21{phone number}#
#21# to turn off unconditional
no reply / busy ?
https://infinititelecommunications.com.au/network-feature-codes/
https://www.telstra.com.au/small-business/online-support/category/bundles/dot/where-can-i-find-a-list-of-feature-access-codes
SOURCE: NEC phone system - Forwarding incoming call gets busy signal
please call the engineer from which you have purchased the EPBAX system to congiure the same. It happens if something is wrong in line card at the exchange or the extentions are not configured properly with the Key Telephone System.
SOURCE: i need to know how
you need to contact your phone company and have the call forwarding feature (if available) activated and follow their instructions. the problem is not the phone.
SOURCE: set up call forwarding
The phone can not do that. You will need to call the company that supplies your dial tone to ask them for the code to forward out.
It is also possible that you do not have that feature.
SOURCE: program Lucent 4406D+ to call forward
http://support.avaya.com/edoc/docs/terminal/trm406u2.pdf
Look for "Forward"
Cheers
SOURCE: how does one forward incomming
Cordless phones can not 'forward' a call to an outside line.
Forwarding must be controlled by the ATT, Verizon, or landline provider.
Please contact your provider to determine if you have call forwarding feature built into your service package.
Then, follow the instructions of your landline phone provider.
Here is the instructions for Verizon:
Activating Call Forwarding
You can activate Call Forwarding whenever you want your calls to be sent to another phone, including a mobile phone. Once activated, all your calls will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number.
In some areas you must use
Dial 1172 on rotary or pulse-dialing phones.
You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.
You will hear two short tones telling you that Call Forwarding is activated.
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