GPS Logo

Related Topics:

A
Anton Valks Posted on Jan 05, 2019
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I bought a Tomtom Go 520 whilst in the USA. From time to time the GPS just goes dead for a half a day or so, after which it would come on again and work asif nothing is wrong. What can I do?

1 Answer

LP

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Tomtom Master 514 Answers
  • Posted on Jun 30, 2019
LP
Tomtom Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Dec 18, 2008
Answers
514
Questions
4
Helped
120783
Points
1285

Assuming it's not a battery (out of power) issue (when the battery just needs to be charged up), try to reboot the device. This can be done by holding down the ON/OFF button for a while (30 seconds or more) ... until it starts up again. Or, use a pin (paper clip?) to push the reset button (while the device is on) to reboot it.
If you have a battery issue, i.e. the battery doesn't hold a good charge, then there's no much you can do, but wait for the battery to be charged sufficiently to run the device.
Yes, the device is run off the battery power ... even if the device is plugged into a power source (e.g. car or computer).

5 Related Answers

Anonymous

  • 6 Answers
  • Posted on Dec 18, 2008

SOURCE: tomtom stuck on waiting for valid GPS signal for 3 days

u need to up date gps if that dose'nt work sounds like it needs to be repaired i had same problem and found its better to buy new on then pay 275.00 to repair due the math

Ad

Anonymous

  • 36 Answers
  • Posted on Jan 10, 2009

SOURCE: tomtom one 125 map

The reason the 125 is cheaper is because it only has the US map on it. Each map contains an activation file that prevents it from being used on different devices, so its doubtful that the other map will work for you. You can purchase the latest Canada/Alaska map from TomTom's site for $59.95. 

Go to
http://www.tomtom.com/products/maps/ 

Select your device as the ONE 130 (since they don't have 125 on the site) and choose the Canada/Alaska map. 

Anonymous

  • 15 Answers
  • Posted on Jan 17, 2009

SOURCE: Change time on tomtom GO 520

I had the same problem until my wife quickly figured it out.Touch the main part of the screen and then touch change preferences.Hit the forward arrow several times {4 on mine}then you will see "set clock".I'm not sure if i have a 520 ,but it is a tom-tom.

Anonymous

  • 1 Answer
  • Posted on Feb 27, 2009

SOURCE: no maps found

Easy solution: [TomTom HOME] - [Tools] - [Use Latest Map Guarantee]

This helped me, after interrupted download destroyed the map with "No maps found" as result.

Althought before that I did several other things, partially on my own, partially thanks to TomTom support. They might or might not be necessary for it to work. Here they are:

== Followed TomTom advise:
"In Home v2.xx

Tools/Preferences/Folder preferences/Downloads/Browse and delete the downloads folder

Exit Home by right clicking the HOME icon in the Windows sys tray ( next to the Windows clock ) and then open it again
Via Start > Programs ( this will create a new downloads folder)

Log-in again ( Very important) and click on update your device
[..]
Please ensure that you have the latest version of Home installed [..] and that you are logged in ( File > log In )"

== Before that I had done this:
1) Removed in user directory "[..]\My Documents\TomTom\HOME\Download\map\Western___Central_Europe_2GB".

2) In the root directory of the device removed directory "Western_and_Central_Europe_2GB".

(After this I also did complete uninstall of TomTom HOME 2, with following manual removal of directories (1) "[..]\My Documents\TomTom\HOME", (2) [..]\Application Data\TomTom\HOME", (3) "C:\Program Files\TomTom HOME 2", rebooting and following re-installation, but possibly that was an overkill)

==
...Now suddenly everything works just fine.

Anonymous

  • 2 Answers
  • Posted on Apr 01, 2009

SOURCE: TomTom 520 won't start

Hi all,
I got the following response to this little problem. Will try it out and hopefully my 520 will work again soon.

To ensure that your device is correctly connected to your PC, please do the following:-

STEP 1 Run the Registry Cleaner Tool

• Disconnect the TomTom and remove any USB devices from your PC, If you use a USB Hub, please disconnect that also.
• Run the RemoveRegEntries tool. You can download it from :-http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 2 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
• Connect the TomTom to a USB port on the back of your PC. We strongly suggest that you use a USB 2.0 port and not a USB 1.1 Port. (USB 2.0 ports are faster USB ports, which are standard on all modern PC's, older PC's and some laptops may still use USB 1.1 ports which are slower and can prevent some USB devices from connecting properly).

STEP 3 Switch the TomTom On.

• On your PC, open My Computer
• Now switch the TomTom On while it is connected to the PC with the green light on.
• Look at My Computer, do any disk drives appear as you switch the TomTom On? If so, which drive letter is it?
• Double click on the TomTom disk.
• What files and yellow folders do you see?, please make a note of them and reply back with what files and yellow folders you see. If possible, please provide us with a screenshot showing all the details.

If the device is NOT listed as a 'Removable drive' under 'My Computer' when you switch the TomTom On, try the following:-

STEP 4 Check Device Manager

• Disconnect the TomTom from the computer.
• It is likely that you have a Firewall on your PC, in some cases, Firewalls can prevent USB devices from being recognized by the PC. We suggest configuring your Firewall and security settings to allow all USB devices to connect to your PC. Once you have done this, we suggest trying the steps above again.
• Go to 'Start' and right-click on 'My Computer' and select 'Properties'
• Select the 'Hardware' tab
• Expand 'Disk drives'. If the TomTom device is shown there with a red cross, right-click on it and select 'Enable'
• Check under 'My Computer' to see if the device now shows up as a 'Removable drive'.

We also suggest it is a good idea to try to connect your TomTom to another PC to see if you get the same problem.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Bought last week used once second time half way through day touch screen doesn't respond

Plug it into your computer, get Garmin Express, do a Software update and try again. if it is still having trouble call Garmin at 1800-800-1020 or take it back for warranty resolution. support number is USA people and M-F 9-6 Central time
1helpful
1answer

The top half of the touchscreen on my tom tom 520 activates the bottom half when touched, but the bottom half works perfectly. Can you offer a solution

Same problem here mate, but sorry, can't help ya..

Go start a new thread in the discussion boards at TomTom.

You may have to register first, but it's free.

The more users that mention this recent problem the better. Maybe make TomTom take note.
May 01, 2011 • GPS
0helpful
1answer

Replace battery in tomtom go520

Hi,

Here you can download the manual for the 520:
GPS-manual/id/20630bh332/t/2/">http://www.retrevo.com/support/TomTom-520-GPS-manual/id/20630bh332/t/2/

Hope this explains how to replace the battery.
Please rate!!!
Jan 03, 2010 • Tomtom GPS
0helpful
1answer

Every time I update my 520 it always clears my favorites

"Can I preserve my Favorites when upgrading?":
Yes, when you make them PIO's (Point of Interest). The procedure is
described on the TomTom website:
http://uk.support.tomtom.com/cgi-bin...p?p_faqid=7028
If you want to know why POI's are preferred over Favorites:
http://uk.support.tomtom.com/cgi-bin...p?p_faqid=6871
0helpful
1answer

Lost activatoin code for 520 tomtom no help

Go to this site for your map problem. http://www.gpsunderground.com/forums/forumdisplay.php?f=38
50helpful
3answers

Change time on tomtom GO 520

I had the same problem until my wife quickly figured it out.Touch the main part of the screen and then touch change preferences.Hit the forward arrow several times {4 on mine}then you will see "set clock".I'm not sure if i have a 520 ,but it is a tom-tom.
0helpful
1answer

Of to usa

Hi,

Most vehicles (both in UK and USA) uses the 12V DC electrical system. Additionally, must also operate on negative ground and in the cigarette lighter, center positive. Based on this, yes it would work in the USA.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.
0helpful
5answers

No maps found??

my tom tom 510 would start, i have charge the tomtom with green light on, but tomtom is not coming up
Not finding what you are looking for?

219 views

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

k24674

Level 3 Expert

8093 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...